Security Field Project Coordinator

The Contractor Consultants; Philadelphia (Philadelphia County); On-site; USD 50,000 - 62,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off

Training & Certification

Team Building

Flexible Environment

Job summary

Logic LC is seeking a Technical Field Support Coordinator II to plan, coordinate, and execute commercial and industrial security, access control, CCTV, alarm, and low-voltage projects. This on-site role requires strong organization and technical aptitude to support field technicians and internal teams.

The ideal candidate will manage project documentation, track timelines and budgets, assist with remote troubleshooting, and communicate clearly with clients and staff.

Qualifications

• 3–5 years of experience in project coordination, technical project support, or field service operations.
• Strong grasp of project management methodologies (e.g., Agile, Waterfall).
• Proficiency in tools like MS Project, Smartsheet, Trello, or similar platforms.
• Experience supporting installation or service teams in a technical environment.
• Analytical and problem-solving skills with the ability to resolve project-related challenges independently or collaboratively.

Responsibilities

• Coordinate and maintain project documentation, ensuring information is accurate, organized, and accessible to internal teams, clients, and project stakeholders.
• Track project timelines, milestones, budgets, costs, materials, and deliverables to help ensure projects remain on schedule and within scope.
• Coordinate technicians, equipment, materials, and project-related needs to support successful project execution.
• Provide direct support to field technicians during installations, service calls, testing, troubleshooting, and project completion.
• Assist with remote technical troubleshooting when needed, including helping technicians and clients work through access control, CCTV, alarm, and low-voltage system-related issues.
• Communicate with clients, technicians, project managers, sales, operations, and leadership to help resolve technical or logistical challenges.
• Prepare project status updates, progress reports, communication summaries, and internal updates as needed.
• Help ensure timely completion of project phases, deliverables, closeout items, and customer handoffs.
• Assist with customer system training, documentation, and project transition when needed.
• Identify opportunities to improve processes, documentation, communication, and overall project workflow.
• Support a professional, organized, and solutions-focused experience for both internal teams and customers.

Skills

Project coordination

Technical project support

Field service operations

Time management

Communication skills

Interpersonal skills

Analytical problem-solving

Education

High School Diploma

Associate degree or higher in Project Management, IT, or related field

Tools

MS Project

Smartsheet

Trello

Job description

Logic LC is seeking a Technical Field Support Coordinator II to plan, coordinate, and execute commercial and industrial security, access control, CCTV, alarm, and low-voltage projects. This on-site role requires strong organization and technical aptitude to support field technicians and internal teams.

The ideal candidate will manage project documentation, track timelines and budgets, assist with remote troubleshooting, and communicate clearly with clients and staff.