Security - Emergency Dispatcher

Canada's Wonderland; Sandusky (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a vibrant team at a leading amusement park where you'll play a key role in ensuring guest safety and satisfaction. As part of this dynamic environment, you'll handle emergency calls, assist guests, and contribute to making their visits memorable. With opportunities for skill development and a fun workplace culture, this position offers a unique chance to thrive in the entertainment industry. Enjoy perks like free admission to the park and discounts on merchandise while working with a diverse team dedicated to creating joy for all visitors.

Benefits

FREE Admission to Canada’s Wonderland

Promotional tickets for friends & family

20% discount on Merchandise

Discounted food in employee cafeteria

FREE admission to many Ontario attractions

Employee events with rides and games

Qualifications

• Candidates must be enrolled in or graduate of an Emergency Telecommunications program.
• Excellent verbal and written communication skills are essential.

Responsibilities

• Deliver amazing experiences to guests and help create lifelong memories.
• Interact with guests of all ages and backgrounds.

Skills

Verbal Communication

Written Communication

Problem Solving

Multi-tasking

Education

Emergency Telecommunications Program

911 Communications Program

Tools

Multi-line Phone Systems

Job description

Overview:

$18.00 / hour

This is a vacant position. Candidates must be a minimum age of 18 years.

Joining our Canada’s Wonderland team means you’ll commit to providing a safe and secure environment for all guests and associates.

You’ll also…

• Receive and dispatch emergency calls by telephone and radio
• Receive internal/external telephone calls
• Transfer information to the appropriate person in a courteous, professional and timely manner
• Ensure appropriate documentation of multi-dispatch calls
• Have opportunities to learn and expand your knowledge

Some of our amazing perks and benefits:

• FREE Admission to Canada’s Wonderland and other parks!
• Earn promotional tickets for friends & family!
• 20% discount on Merchandise and at select Food locations; employee cafeteria with discounted food
• FREE and/or discounted admission to many Ontario attractions
• Work with a diverse team in a fun environment
• Employee events with RIDES, GAMES, and FREE FOOD!

Responsibilities:

Canada’s Wonderland is home to over 300 acres of world-class rides and attractions for the entire family, including a 20-acre water park. We are the ultimate destination for attractions, food, live shows, and events! We want YOU to join us in making people happy! As a member of our team, you’ll…

• Make our guests happy by delivering amazing experiences and helping them create lifelong memories
• Interact with different people of all ages and backgrounds
• Gain skills, knowledge, and experience that will benefit your future

Qualifications:

• Candidates enrolled in or graduate of an Emergency Telecommunications or 911 Communications program or possess equivalent work experience
• Excellent verbal and written communication skills
• Ability to problem solve and prioritize effectively
• Highly organized with strong multi-tasking skills
• Previous experience with multi-line phone systems is an asset
• Availability to work flexible shifts, including evenings, weekends, and holidays