Security Sergeant

Entertainment Places; Williamsburg (VA); On-site; USD 24,000 - 34,000; Part time

Benefits offered by this job

Free park admission

Discounts for family and friends

Food & merchandise discounts

Scholarship opportunities

Exclusive employee events

Job summary

SeaWorld Parks & Entertainment is seeking a Part-Time Security Sergeant to lead the Security Team during park operations and non-operating hours, ensuring a safe atmosphere for employees and guests.

The role balances security with safety, including medical response, fire prevention, and incident management, while reporting to the Director of Security and coordinating with local authorities.

Qualifications

• 3 to 5 years related experience and/or training; or equivalent combination of education and experience.
• State-issued Guard Card (DCJS) CPR, First Aid, and Guard Card certifications.
• Must be at least 18 years old and have a valid driver’s license.
• Associate’s degree (AA) or equivalent from a two-year college or technical school preferred.

Responsibilities

• Direct personnel involved in establishing and maintaining park security and property protection programs.
• Directly supervise more than 36 security officers during an assigned shift in the Security Department.
• Establish operational procedures for guarding and patrolling property and handling incidents.
• Confer with management and local government to coordinate park activities with law enforcement.
• Ensure excellent customer service by responding to customer requirements and needs.

Skills

Communication skills

Team supervision

Customer service

Multitasking

Education

Associate degree (AA) or equivalent

Job description

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!

What you get to do as a Part-Time Security Sergeant:

This role will lead the Security Team through daily operation of the Park on both Operating and Non-Operating hours to ensure a safe atmosphere for our employees and guests. This position will balance Security/Law Enforcement practices with that of Safety including Medical Response procedures, Fire Prevention, and Incident Management.

• Direct personnel involved in establishing and maintaining park security and property protection programs.
• Directly supervise more than 36 security officers during an assigned shift in the Security Department.
• Enthusiastically represents SeaWorld by displaying a positive attitude, high level of energy and commitment to quality throughout all aspects of the job.
• Establish operational procedures for activities such as guarding and patrolling physical property, orienting and monitoring of personnel involved with classified information, and investigation of accidents and criminal acts.
• Confer with representatives of management to formulate policies, determine need for programs, and coordinate programs with park activities.
• Confer with representatives of local government to ensure cooperation and coordination of park activities with law enforcement agencies.
• Track worked hours and reports labor expenses to Director of Security, and oversees area budget.
• Carry out supervisory responsibilities in accordance with the organizations' policies and applicable laws including interviewing, hiring and training team members; planning, assigning and directing work; appraising performance; rewarding and disciplining team members; addressing complaints and resolving problems.
• Ensure excellent customer service by responding to customer requirements, expectations, and needs.

Responsibilities include, but are not limited to: training team members, planning, assigning, and directing work; addressing complaints and resolving problems.

Other duties as assigned.

What it takes to succeed:

• At least 18 years of age.
• Have and maintain a valid driver’s license.
• Out of state residents, students, active military and their dependents must have a valid driver’s license and provide a copy of the DMV report from their state of residency.
• Must have State-issued Guard Card (DCJS) C.P.R., First Aid, and Guard Card certifications.
• A minimum of 3 to 5 years related experience and/or training; or equivalent combination of education and experience.
• Able to obtain a Firearms permit.
• Strong written/verbal communication skills.
• Able to handle multiple tasks in a fast-paced work environment.
• Able to stand and/or walk for prolonged periods of time.
• Able to lift and/or move up to 50 lbs. with/without accommodations.
• Associate’s degree (A.A.) or equivalent from a two-year college or technical school preferred.
• Resume required.

Compensation: 21.00 USD

The perks of the position:

Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways

EEO Employer: SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER.

ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.

United Parks & Resorts is a world-renowned leader in the themed-park and entertainment industry. Our success is built on a passion for caring for animals and a dedication to delivering positive, memorable experiences to people from around the world. We’re also committed to helping ambitious people achieve their professional best. We’re always seeking exceptionally skilled and knowledgeable individuals for a variety of roles throughout our organization.