Security Dispatch Console Operator - Growth & Benefits

Allied Universal; Norfolk (VA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal, North America’s leading security and facility services company, seeks a Security Officer Dispatch Console Operator in Norfolk, VA. You will coordinate communications, monitor activity, dispatch resources, and support timely responses to security-related situations.

Position is Full Time with a $19.00 per hour pay rate. You’ll work a set schedule evenings through weekends, providing professional service to clients across Tech/Media/Telecom sectors and maintaining compliant,

Qualifications

• Customer service experience a must.
• Clear, professional communication skills.
• Ability to maintain a calm, proactive presence on site.

Responsibilities

• Provide customer service to employees, visitors, vendors, and contractors.
• Receive, prioritize, document, and dispatch security service requests, alarms, incidents, and communications.
• Monitor systems, logs, and site activity; maintain dispatch records and reports.
• Respond to incidents in a calm, problem-solving manner and follow escalation procedures.
• Conduct regular patrols as assigned, with location-based variations.

Skills

Customer service

Clear communication

Professional presence

Team coordination

Education

High School Diploma or equivalent

Job description

Allied Universal, North America’s leading security and facility services company, seeks a Security Officer Dispatch Console Operator in Norfolk, VA. You will coordinate communications, monitor activity, dispatch resources, and support timely responses to security-related situations.

Position is Full Time with a $19.00 per hour pay rate. You’ll work a set schedule evenings through weekends, providing professional service to clients across Tech/Media/Telecom sectors and maintaining compliant,