Security Dispatch Operator — Evening/Night Shifts

DK Security, Inc.; Lansing (MI); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Sick Days

Job summary

DK Security, Inc. is seeking qualified professionals to join our Security Dispatch team in Michigan. Dispatchers monitor security and life safety systems, coordinate emergencies, and serve as a central contact for agency inquiries.

You'll work with state partners and LBWL properties to ensure rapid and accurate response. Qualifications include 18+, HS Diploma/GED, computer literacy, and ability to handle emergencies calmly.

Qualifications

• Intermediate computer skills; comfortable with Microsoft Office, email and internet.
• Must be at least 18 years old with a high school diploma or GED.
• Must pass a drug screening at hire and randomly thereafter.
• Must not have felonies or misdemeanors related to dishonesty or law enforcement per policy.
• Must be able to sit, stand, and walk including stairs for 8–12 hours.
• Must be able to lift at least 50 lbs.
• CPR/First Aid/AED certified or willing to become certified.
• Must see clearly 20 feet and hear conversations in loud environments.
• Must use a smartphone and computer to type and train.
• Must be able to read/write/speak English fluently.

Responsibilities

• Receive and process emergency information and requests.
• Initiate emergency response efforts per procedures.
• Coordinate response with law enforcement, dispatchers, fire, medical, and facilities.
• Draft and send emergency communications and after-action reports.
• Utilize security systems to monitor and facilitate response.
• Other duties as assigned.

Skills

Computer literacy

Customer service

Phone skills

De-escalation

Teamwork

Attention to detail

Professional appearance

Education

High School Diploma or GED

Tools

Microsoft Office

Email

Internet

Job description

DK Security, Inc. is seeking qualified professionals to join our Security Dispatch team in Michigan. Dispatchers monitor security and life safety systems, coordinate emergencies, and serve as a central contact for agency inquiries.

You'll work with state partners and LBWL properties to ensure rapid and accurate response. Qualifications include 18+, HS Diploma/GED, computer literacy, and ability to handle emergencies calmly.