Security Dispatch Operator — Emergency Response Center

DK Security, Inc.; Lansing (MI); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Sick Days

Job summary

DK Security is seeking qualified professionals to join our team in Michigan. Security Dispatchers work in the Security Operations Center supporting LBWL operations, monitoring security and life safety systems, coordinating emergency responses, and serving as a central contact for agency security inquiries.

Employees operate alongside State of Michigan personnel, provide after-hours support, and may handle equipment cleaning, inventory, and testing.

Qualifications

• Must be at least 18 years old and have at least a high school diploma or equivalent education certification, such as a GED.
• Must be able to pass a drug screening at the time of hire and randomly thereafter (including for marijuana).
• Must not have been convicted of any felonies, per MCL 338.1060.
• Must not have been convicted of any misdemeanors related to dishonesty, fraud, impersonation of law enforcement, assault, weapons, unauthorized sale of information or evidence, controlled substances (including for marijuana), or two or more alcohol related offenses, per MCL 338.1060.
• Must be able to sit, stand, and walk, including up and down stairs, for 8-12 hours at a time.
• Must be able to lift at least 50 lbs.
• Must be CPR, First Aid, and AED certified (Child, Infant, and Adult), or willing to become certified and be physically capable of administering lifesaving care when needed.
• Must be able to see clearly at least 20 feet away (assisted with glasses or contact lenses if necessary).
• Must be able to hear conversations in loud environments either in-person or via radio.
• Must be able to use a smart mobile phone and computer to type, check and respond to emails, and complete online training.
• Must be able to fluently read, write, speak, and understand the English language.

Responsibilities

• Receive and process emergency information and requests such as medical emergencies, threats of violence, suspicious activity, suspicious packages, fire, and weather emergencies.
• Initiate emergency response efforts based on available information, established procedures, and best practices.
• Coordinate response efforts and share information with a variety of stakeholders including law enforcement, emergency dispatchers, fire fighters, medics, security guards, facilities supervisors, management, etc.
• Draft and send emergency response communications and after-action reports.
• Utilize security systems to monitor and facilitate emergency response efforts.
• Other duties as assigned.

Job description

DK Security is seeking qualified professionals to join our team in Michigan. Security Dispatchers work in the Security Operations Center supporting LBWL operations, monitoring security and life safety systems, coordinating emergency responses, and serving as a central contact for agency security inquiries.

Employees operate alongside State of Michigan personnel, provide after-hours support, and may handle equipment cleaning, inventory, and testing.