Security Dispatch & Alarm Monitor — Critical Ops

Chenega Corporation; Charleston (SC); On-site; USD 42,000 - 65,000; Full time

Job summary

Chenega Naswik International, LLC is seeking a dependable and detail-oriented Dispatch / Alarm Monitor to support security operations at assigned locations. This role monitors alarm systems, CCTV, communications networks, and emergency notification systems while serving as a critical communications link between security personnel, public safety agencies, and facility personnel.

The ideal candidate is calm, professional, and able to manage multiple responsibilities in a fast-paced environment to

Qualifications

• High School Diploma or GED is required.
• Must be at least 21 years of age.
• Certified to perform dispatcher duties and meet APCO Institute standards.
• Must possess and maintain a valid state driver's license.
• Ability to communicate clearly during high-stress and emergency situations.
• Background screen requirements must be passed.

Responsibilities

• Monitor CCTV, intrusion detection, fire alarm, duress alarm, and early warning systems.
• Receive, evaluate, and dispatch emergency and non-emergency calls for assistance.
• Answer and process calls from employees, visitors, security personnel, law enforcement agencies, and the public.
• Maintain effective communication with security personnel, supervisors, and emergency responders.
• Relay critical information accurately and promptly to appropriate personnel.
• Monitor radio communications and document operational activities.
• Control, issue, track, and maintain accountability for facility keys and related security assets.
• Maintain security of assigned communications equipment, work areas, and operational systems.
• Record incidents, alarms, dispatch activities, and other operational events in required logs and records.
• Assist with emergency response coordination and incident management activities.
• Maintain situational awareness of ongoing security operations and facility conditions.
• Perform other duties as assigned.

Skills

Dispatch operations

Emergency communications

Log documentation

Microsoft Office

Calm under pressure

Clear communicator

Tools

Alarm monitoring systems

Job description

Chenega Naswik International, LLC is seeking a dependable and detail-oriented Dispatch / Alarm Monitor to support security operations at assigned locations. This role monitors alarm systems, CCTV, communications networks, and emergency notification systems while serving as a critical communications link between security personnel, public safety agencies, and facility personnel.

The ideal candidate is calm, professional, and able to manage multiple responsibilities in a fast-paced environment to