Emergency Dispatch & Alarm Monitor – Security Ops

Chenega Security SBU; Charleston (SC); On-site; USD 45,000 - 60,000; Full time

Job summary

Chenega Naswik International, LLC seeks a dependable Dispatch / Alarm Monitor to support security operations at assigned locations. You will monitor alarms, CCTV, and communications, serving as a critical link between security personnel and public safety agencies.

The role requires handling calls, documenting incidents, and coordinating with responders while maintaining logs and asset accountability. A high school diploma and APCO-related certification are required or preferred, with strong

Qualifications

• Knowledge of dispatch operations and emergency communications practices.
• Ability to remain calm and make sound decisions during emergencies.
• Excellent written and verbal communication, especially under stress.
• Ability to document and relay critical information accurately.
• Familiarity with logging and record-keeping procedures.

Responsibilities

• Monitor CCTV, intrusion detection, fire alarm, duress alarm, and early warning systems.
• Receive, evaluate, and dispatch emergency and non-emergency calls for assistance.
• Answer and process calls from employees, visitors, security personnel, law enforcement, and the public.
• Maintain effective communication with security personnel, supervisors, and emergency responders.
• Relay critical information accurately and promptly to appropriate personnel.
• Monitor radio communications and document operational activities.
• Control, issue, track, and maintain accountability for facility keys and related security assets.
• Maintain security of assigned communications equipment, work areas, and operational systems.
• Record incidents, alarms, dispatch activities, and other operational events in required logs and records.
• Assist with emergency response coordination and incident management activities.
• Maintain situational awareness of ongoing security operations and facility conditions.
• Perform other duties as assigned.

Skills

Dispatch operations

Emergency communications

Calm under pressure

Log documentation

Verbal communication

Education

High School Diploma or GED

APCO certification (Emergency Telecommunications)

Tools

Microsoft Office

Job description

Chenega Naswik International, LLC seeks a dependable Dispatch / Alarm Monitor to support security operations at assigned locations. You will monitor alarms, CCTV, and communications, serving as a critical link between security personnel and public safety agencies.

The role requires handling calls, documenting incidents, and coordinating with responders while maintaining logs and asset accountability. A high school diploma and APCO-related certification are required or preferred, with strong