Security Concierge: Guest Experience & Safety

Harvard Protection Services, LLC.; Boston (MA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health & welfare

Dental

Vision

Sick leave

Vacation

401K enrollment

Job summary

Harvard Protection Services seeks Security Officers to provide professional customer-focused security and life safety services for people and property.

Officers will greet visitors, monitor alarms, patrol designated areas, and prepare incident reports while maintaining a visible, professional presence. A high school diploma or GED is required; reliable transport and strong communication are essential.

Qualifications

• Minimum High School Diploma, GED or the equivalent.
• Reliable means of communication and transportation.
• Strong interpersonal communication skills and neat and professional appearance.
• Write routine correspondence, to include log entries and incident reporting.
• Previous contract security, law enforcement, military, customer service experience helpful.

Responsibilities

• Provide professional customer-focused security and life safety services.
• Maintain a visible presence and monitor the environment.
• Aide customers, employees, visitors, and guests in a professional manner.
• Greet customers and answer phones professionally.
• Monitor alarms and systems; observe departures for security.

Skills

Customer service

Communication

Professional appearance

Incident reporting

Patrol duties

Education

High School Diploma or GED

Job description

Harvard Protection Services seeks Security Officers to provide professional customer-focused security and life safety services for people and property.

Officers will greet visitors, monitor alarms, patrol designated areas, and prepare incident reports while maintaining a visible, professional presence. A high school diploma or GED is required; reliable transport and strong communication are essential.