Overnight Security Concierge — Guest & Life-Safety

Harvard Protection Services, LLC.; Boston (MA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Health & welfare

Dental

Vision

Sick leave

Vacation

401K enrollment

Job summary

Harvard Protection Services, LLC is seeking Security Officers to deliver professional, customer-focused security and life safety services for people and property. Responsibilities include greeting visitors, patrolling, monitoring alarms, and enforcing site policies with a strong emphasis on safety and reliability.

The role requires a minimum high school diploma or GED, dependable transportation, and excellent communication; prior security or related experience is helpful.

Qualifications

• Minimum High School Diploma, GED or the equivalent.
• Must have reliable means of communication and transportation.
• Strong interpersonal communication skills and neat and professional appearance.
• Write routine correspondence, to include log entries and incident reporting.
• Previous contract security, law enforcement, military, customer service experience helpful.

Responsibilities

• Concierge services and maintain a professional demeanor; aid customers, employees, visitors, and guests.
• Maintain a visible presence in the facility/building assigned.
• Monitor the environment and detect suspicious/unsafe activity.
• Become familiar with incoming/outgoing traffic; know customers, tenants, visitors, and guests.
• Greet customers, visitors, staff, tenants, guests professionally.
• Answer phones in a professional manner.
• Permit authorized entry and monitor entrances/exits.
• Enforce facility policies within position limits.
• Perform required patrols of designated areas on foot or in vehicle.
• Observe departing personnel to protect company property and ensure proper removal of property.
• Follow established emergency action planning and procedures.
• Monitor alarms and systems.
• Prepare reports on accidents, incidents, and suspicious activities.

Skills

Interpersonal communication

Professional appearance

Customer service

Education

High School Diploma or GED

Job description

Harvard Protection Services, LLC is seeking Security Officers to deliver professional, customer-focused security and life safety services for people and property. Responsibilities include greeting visitors, patrolling, monitoring alarms, and enforcing site policies with a strong emphasis on safety and reliability.

The role requires a minimum high school diploma or GED, dependable transportation, and excellent communication; prior security or related experience is helpful.