Security Command Center Operator & Patrol Officer

Securitas Security Services USA, Inc.; Bellevue (WA); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K Options

Paid Time Off

Paid Family Leave

Weekly Pay

Referral Program

Telemedicine

Uniforms & Training

Pet Discounts

Employee Assistance Program

Job summary

Securitas USA is seeking a Security Command Center Operator (SCCO) for a Downtown Seattle site. The role monitors cameras, investigates threats, and compiles detailed incident reports. The position offers full-time or part-time schedules with a strong emphasis on vigilance and customer service.

Location is Bellevue/Seattle area with 2pm–10:45pm shifts. Candidates should be 18+, have a HS diploma, and 1+ year each in customer service and security, plus solid computer skills.

Qualifications

• 1+ years of customer service experience.
• 1+ years of security experience required.
• Intermediate to advanced computer/technology skills.

Responsibilities

• Monitor designated areas through exterior and interior cameras and respond to potential dangers.
• Log incident reports, investigations findings, shift reports, and pass down logs.
• Identify and investigate potential threats with minimal information and description.
• Maintain and update required tracking systems and assist in larger incident responses.

Skills

Customer service

Security

Computer skills

Education

High School Diploma or GED

Job description

Site Location: Bellevue, WA

Wage: $28.90/HR

Schedules: 2pm - 10:45pm

Full Time: Tuesday - Saturday OR

Part Time: Sunday & Monday

At Securitas, on-site security officers are the foundation of our organization. Our officers are trained to provide a high level of professionalism and specialization for their assignments, help safeguard people, property, and information.

We are looking for an experienced Security Command Center Operator (SCCO) to join our team in Downtown Seattle. This position is responsible for finding, researching, and assessing information that could indicate a potential concern to the client, its employees, and its interests. The ideal candidate should be able to create detailed reports of incidents using internal incident management reporting systems and assist in the response to larger incidents that impact the client.

Perks & Benefits

• Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options.
• Paid Time Off - 40 hours after 1 year of service paid out for FT security officers who worked a minimum of 2080 hours.
• Paid Family Leave - up to 12 weeks a year in accordance with State Law.
• Weekly Pay! - DailyPay Access program available!
• Referral Program.
• Telemedicine - Virtual Medical Care.
• Discounts on Childcare, Vehicles, Electronics, Cell Phone Plans, Travel & More!
• Free Uniforms & Paid Training.
• Doggy & Kitty Daycare Discounts.
• Employee Assistance Program & So Much More!

What Your Day May Look Like

• Monitor designated areas through exterior and interior cameras, promptly responding to potential dangers.
• Frequent prolonged periods of sitting, standing, and walking as needed operationally.
• Conducts periodic walking patrols for exterior and interior client sites, sometimes inclement weather.
• Identify and investigate potential threats with minimal information/description.
• Maintain and update all required tracking systems.
• Log incident reports, investigations findings, shift reports, pass down logs, etc.
• Respond promptly and professionally to client concerns, addressing issues, and providing assurance regarding security measures.
• Frequent interactions with client employees and guests.
• Make emergency notifications as necessary pursuant to site post orders.
• Carry out specific tasks and duties of similar nature and scope as required for assigned site.

Requirements

• Must be 18 years of age or older.
• High School Diploma or GED required.
• 1+ years of experience in customer service and 1+ years of experience in security required.
• Intermediate to advanced computer / technology skills needed.
• Must be able to work independently and provide excellent customer service.
• Must have the ability to interact with a wide range of individuals in a professional manner.
• Must have great attention to detail and remain vigilant throughout the shift.
• Must be able to respond to emergencies with rapid / effective judgement and use appropriate escalation measures.
• All candidates must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.

See a different world.

Make an Impact at Securitas USA

Securitas USA employees come from all walks of life, bringing a variety of skills, experiences, and perspectives. United by a shared purpose, we help make the world a safer place. We provide security services to meet the unique needs of our clients to help safeguard their people and assets.

At Securitas USA, our core values are the foundation of everything we do. Represented by the three red dots in our logo, Integrity, Vigilance, and Helpfulness guide how we serve our clients, support our colleagues, and engage with our communities.

Integrity

We act with honesty, accountability, and professionalism in everything we do, and we foster a culture where transparency, respect, and ethical behavior are expected.

Vigilance

We stay alert, aware, and attentive to our surroundings. Through observing and reporting, our employees help identify potential risks and respond to situations that may impact safety and security.

Helpfulness

We are approachable and service-oriented, whether assisting a client, colleague, or member of the community.

Securitas USA is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Reasonable Accommodation: Securitas USA is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Securitas USA will take steps to assure the people with disabilities are provided with reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact [e-mail].