Security Command Center Operator & Patrol Officer

Securitas, Inc.; Bellevue (WA); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

AD&D

Disability Insurance

401K Options

Paid Time Off

Paid Family Leave

Weekly Pay

DailyPay Access

Referral Program

Telemedicine

Discounts

Free Uniforms

Paid Training

Pet care discounts

Employee Assistance Program

Job summary

Securitas, Inc. in Bellevue, WA is seeking a Security Command Center Operator (SCCO) to join our on-site team. You will monitor designated areas via cameras, research potential threats, and produce incident reports to support client security.

The role requires 1+ year in customer service and security and strong computer skills. Full-time or part-time schedules include evenings and weekends, with competitive hourly pay and benefits.

Qualifications

• 1+ years of experience in customer service and 1+ years of experience in security.
• Intermediate to advanced computer / technology skills.
• Must be able to work independently and provide excellent customer service.
• Must have the ability to interact with a wide range of individuals in a professional manner.
• Must have great attention to detail and remain vigilant throughout the shift.
• Must be able to respond to emergencies with rapid / effective judgement and use appropriate escalation measures.
• All candidates must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.

Responsibilities

• Monitor designated areas through exterior and interior cameras, promptly responding to potential dangers.
• Frequent prolonged periods of sitting, standing, and walking as needed operationally.
• Conducts periodic walking patrols for exterior and interior client sites, sometimes inclement weather.
• Identify and investigate potential threats with minimal information/description.
• Maintain and update all required tracking systems.
• Log incident reports, investigations findings, shift reports, pass down logs, etc.
• Respond promptly and professionally to client concerns, addressing issues, and providing assurance regarding security measures.
• Frequent interactions with client employees and guests.
• Make emergency notifications as necessary pursuant to site post orders.
• Carry out specific tasks and duties of similar nature and scope as required for assigned site.

Skills

Customer service experience

Security experience

Education

High School Diploma or GED

Job description

Security Command Center Operator & Patrol Officer

Site Location: Bellevue, WA

Wage: $28.90/HR

Schedules: 2pm - 10:45pm

Full Time: Tuesday - Saturday OR

Part Time: Sunday & Monday

At Securitas, on-site security officers are the foundation of our organization. Our officers are trained to provide a high level of professionalism and specialization for their assignments, help safeguard people, property, and information.

We are looking for an experienced Security Command Center Operator (SCCO) to join our team in Downtown Seattle. This position is responsible for finding, researching, and assessing information that could indicate a potential concern to the client, its employees, and its interests. The ideal candidate should be able to create detailed reports of incidents using internal incident management reporting systems and assist in the response to larger incidents that impact the client.

Perks & Benefits

• Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options.
• Paid Time Off - 40 hours after 1 year of service paid out for FT security officers who worked a minimum of 2080 hours.
• Paid Family Leave - up to 12 weeks a year in accordance with State Law.
• Weekly Pay! - DailyPay Access program available!
• Referral Program.
• Telemedicine - Virtual Medical Care.
• Discounts on Childcare, Vehicles, Electronics, Cell Phone Plans, Travel & More!
• Free Uniforms & Paid Training.
• Doggy & Kitty Daycare Discounts.
• Employee Assistance Program & So Much More!

What Your Day May Look Like

• Monitor designated areas through exterior and interior cameras, promptly responding to potential dangers.
• Frequent prolonged periods of sitting, standing, and walking as needed operationally.
• Conducts periodic walking patrols for exterior and interior client sites, sometimes inclement weather.
• Identify and investigate potential threats with minimal information/description.
• Maintain and update all required tracking systems.
• Log incident reports, investigations findings, shift reports, pass down logs, etc.
• Respond promptly and professionally to client concerns, addressing issues, and providing assurance regarding security measures.
• Frequent interactions with client employees and guests.
• Make emergency notifications as necessary pursuant to site post orders.
• Carry out specific tasks and duties of similar nature and scope as required for assigned site.

Requirements

• Must be 18 years of age or older.
• High School Diploma or GED required.
• 1+ years of experience in customer service and 1+ years of experience in security required.
• Intermediate to advanced computer / technology skills needed.
• Must be able to work independently and provide excellent customer service.
• Must have the ability to interact with a wide range of individuals in a professional manner.
• Must have great attention to detail and remain vigilant throughout the shift.
• Must be able to respond to emergencies with rapid / effective judgement and use appropriate escalation measures.
• All candidates must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.

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