Security Client Manager: Lead Teams & Drive Client Success

Allied Universal; Albuquerque (NM); On-site; USD 58,500 - 71,500; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) participation

Job summary

Allied Universal in Albuquerque, NM is seeking a Security Client Manager to lead our front‑line teams and build lasting client relationships across a designated portfolio.

The role includes overseeing staff, leveraging AI tools and BI platforms to monitor metrics, and driving operating results while delivering world‑class security services. You will promote iCARE leadership, ensure safety, and help the organization remain an employer of choice in the service industry.

Qualifications

• Bachelor’s degree in criminal justice, business, or related field with 2+ years managing hourly employees.
• Associate’s degree with 3+ years managing hourly employees.

Responsibilities

• Hire, develop and retain front line staff for small‑to‑medium clients.
• Utilize AI technology, online reporting tools, and BI Platform to monitor metrics and drive efficiency.
• Oversee client performance metrics including budget, AR/AP, and account health.

Skills

Leadership

Financial analysis

Team management

Communication

Budgeting

Microsoft Office

Safety compliance

Education

Bachelor’s degree in criminal justice, business, or related field

Associate’s degree in criminal justice, business, or related field

High school diploma with 5+ years experience

Tools

BI Platform

Job description

Allied Universal in Albuquerque, NM is seeking a Security Client Manager to lead our front‑line teams and build lasting client relationships across a designated portfolio.

The role includes overseeing staff, leveraging AI tools and BI platforms to monitor metrics, and driving operating results while delivering world‑class security services. You will promote iCARE leadership, ensure safety, and help the organization remain an employer of choice in the service industry.