Security Center Dispatcher - Tech/Media/Telecom Site

Allied Universal

Southlake (TX)

On-site

USD 29,000 - 37,000

Full time

4 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Retirement savings plan

Medical, dental, vision insurance

Life and AD&D insurance

Disability insurance

Perks Program discounts

Job summary

Allied Universal in Southlake, TX is seeking a Security Officer Communications Center Dispatcher to protect clients across industries including Tech/Media/Telecom. You will coordinate communications, monitor activity, and support timely responses to security-related needs while maintaining records and assisting with patrol coordination.

The role emphasizes customer service, situational awareness, and teamwork within Allied Universal’s caring culture.

Qualifications

Minimum 1 year of security-related experience.
CPR certification preferred.
State/city license preferred.
Background check and drug screen required.
Must be 18+ for unarmed roles; 21+ for armed roles.

Responsibilities

Provide customer service to clients, employees, visitors, and vendors at a technology, media, and telecommunications location by following security procedures and policies.
Monitor dispatch communications, prioritize service requests, and coordinate deployment of security personnel.
Maintain logs, incident records, and shift activity reports; communicate to supervisors and responding personnel.
Respond to incidents calmly and escalate concerns through proper channels.
Conduct regular patrols around the premises and report unusual conditions or access concerns.