Security Dispatch Center Lead — Tech/Media Campus

Allied Universal; West Chester (Chester County); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal, North America’s leading security and facility services company, is seeking a Security Officer Dispatch Command Center in West Chester, PA. You will coordinate security communications, monitor alarms, and dispatch resources to protect clients in tech/media/telecom environments.

This full-time role offers a competitive hourly pay rate, a schedule including evenings and weekends, and opportunities for growth, training, and benefits through Allied Universal.

Qualifications

• Supervisory experience in security operations.
• Familiarity with access-control systems and badge management.
• Experience operating alarm panels, including emergency procedures.
• Comfort with computers/tablets for security tasks.
• CPR and First Aid certification preferred.
• Strong customer-service skills and client focus.

Responsibilities

• Provide customer service to clients, visitors, and personnel by following security procedures and site policies.
• Receive, prioritize, document, and dispatch calls for service, alarms, incidents, and requests to the appropriate personnel or resources.
• Monitor communications systems and maintain logs, incident records, and dispatch activity reports per site procedures.
• Respond to incidents calmly, coordinating with site personnel and emergency responders as needed.
• Coordinate regular and random patrols around the business and perimeter, reporting unusual conditions.

Skills

Supervisory experience

Access control

Alarm panel experience

Computer / tablet use

CPR certification

Customer service

Job description

Allied Universal, North America’s leading security and facility services company, is seeking a Security Officer Dispatch Command Center in West Chester, PA. You will coordinate security communications, monitor alarms, and dispatch resources to protect clients in tech/media/telecom environments.

This full-time role offers a competitive hourly pay rate, a schedule including evenings and weekends, and opportunities for growth, training, and benefits through Allied Universal.