Security Associate: Gate Access, Patrol & Incident Response

Carvana; Heath (OH); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Medical, Dental, Vision

401K with company match

Student loan payments

Vehicle discounts

Pet benefits

Wellness program

Job summary

Carvana is hiring for a Safe and Secure Associate in Heath, OH. You will protect people, assets, and facilities at the gate, manage access, and support emergency procedures.

The role emphasizes teamwork, incident response, and strong communication in a fast-paced environment. Full-time hours include varied evening shifts with 24/7 facility operation. Carvana offers comprehensive benefits and growth opportunities.

Qualifications

• 1-2 years of experience within a customer service environment.
• Strong verbal and written communication skills.
• Proven track record of strong decision-making in a complex environment.
• Ability to relate well with others and establish strong working relationships.
• Ability to organize, plan, and execute multiple tasks in a fast-paced work environment.
• Ability to handle conflict situations in a positive way.

Responsibilities

• Manage and properly document the movement of cars into and out of the Inspection Center entrance and exit gates.
• Be the face of Carvana to our associates, our vendors, and anyone visiting a site.
• Lead with effective communication with team, partners, and customers. Ensure you are a strong active listener and are incorporating effective dialogue.
• Conduct routine patrols of the Inspection Center and Logistics facility yard and buildings - documenting any security and/or safety concerns.
• Become trained and certified on life saving measures such as first aid, CPR, and AED. Support the team when needed.
• Partner with the Safe and Secure Team Lead and Manager to address requests like badge creation and CCTV review.
• Promote an incident-ready focus and understand the Incident Response Protocol.

Skills

Customer service

Communication

Decision making

Conflict resolution

Tools

CCTV

RFID

Card Access

Job description

Carvana is hiring for a Safe and Secure Associate in Heath, OH. You will protect people, assets, and facilities at the gate, manage access, and support emergency procedures.

The role emphasizes teamwork, incident response, and strong communication in a fast-paced environment. Full-time hours include varied evening shifts with 24/7 facility operation. Carvana offers comprehensive benefits and growth opportunities.