Security Associate

The Marcus Corporation; Wisconsin; On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Free meal

Room discounts

Restaurant discounts

Free parking

Movie coupons

Career growth

Early wage access

Paid time off

Job summary

The Marcus Corporation’s Hilton Milwaukee is seeking a dedicated 1st Shift Security Associate to help maintain a safe environment for guests and team members at our downtown Milwaukee hotel. This part-time role includes patrols, dispatch duties, loss prevention, incident reporting, and professional guest assistance.

Strong communication and reliability are essential to succeed in this position. Join a team that values guest experience, safety, and service excellence.

Qualifications

• Knowledge of security and law enforcement practices preferred.
• Must have a valid Driver’s License and clean driving record.
• Prior hospitality, guest service and/or security experience preferred.
• Excellent verbal and written communication skills.
• Able to work independently and in a team.

Responsibilities

• Patrol premises on foot to ensure safety for guests and associates.
• Operate a dispatch center with key control, fire alarm monitoring, CCTV monitoring, and call dispatching.
• Perform proactive security, safety, and loss prevention duties.
• Investigate situations and write clear reports as needed.
• Greet and assist guests and associates professionally.
• Witness cash drops, monitor cameras, and manage lost and found functions.
• Transport guests in company vehicles when required.
• Support other areas as needed.

Skills

Security knowledge

Driver's license

Hospitality experience

Communication

Team player

Flex schedule

Tools

CCTV monitoring

Job description

Are you passionate about hospitality and eager to work for the most recognized name in the industry? Do you aspire to grow your career at a premier hotel in downtown Milwaukee? If so, the Hilton Milwaukee is the perfect place for you! We are seeking a dedicated1st Shift Security Associate to join our dynamic team and contribute to the exceptional guest experience we’re known for. As a part-timeSecurity Associate, you play an integral part in creating an environment that is safe and comfortable for our guests and associates, as well as detecting any suspicious behavior and preventing vandalism, thefts or other unlawful behavior and deescalating conflict.

There’s no better time to join us. The Hilton Milwaukee just completed a $40 million renovation. This extensive transformation elevated our guest rooms, event spaces, and grand lobby to reflect a new era of modern elegance. Connected to the newly expanded Baird Center, The Hilton Milwaukee is not only the city’s largest hotel but also a historic gem. At the Hilton Milwaukee, we pride ourselves on continuous innovation through our approach to world-class service, upscale amenities, and superior style.

What you will be doing:

• Patrol premises on foot and maintain safety for guests and associates while protecting property and assets.
• Operate a dispatch center with responsibilities for key control, fire alarm monitoring, and closed circuit television monitoring, answering routine and emergency calls for service, and dispatching call for service.
• Perform proactive and professional security, safety, and loss prevention practices.
• Investigate situations and conditions and write reports as necessary.
• Meet, greet, and assist guests and associates as needed in a professional and calm manner.
• Witness cash drops and monitor cameras and perform lost and found functions.
• Transport guests in company vehicles to and from various locations, such as airports, local offices and entertainment venues.
• Assist in other areas as needed.

What we are looking for:

• Knowledge of security and law enforcement practices preferred.
• Must have a valid Driver’s License and clean driving record.
• Prior hospitality, guest service and/or security experience preferred.
• Ability to establish and maintain an effective relationship with all department management, staff, personnel, and general public.
• Must be dependable and reliable.
• Excellent verbal and written communication skills.
• Must work well both independently and with others as a team player and under pressure.
• Ability to work a flexible schedule including days, nights, weekends and holidays.

What’s in it for you?

• A free, well-balanced meal every shift
• Room discounts at Marcus Hotels & Resorts and Hilton-branded properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Free parking
• “Two for one” movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another while maintaining your service with the company
• Early wage access
• Paid time off
• And more

Job Type: Part-Time, Hourly

Shift Availability:Morning shift (including, weekends, and holidays)

Pay Estimate: $18.50/hr

About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Hilton Milwaukee is an equal opportunity employer.
Additional Information

• Hourly/Yearly Wage: $18.50/hour