Security Alarm Technician – Install, Inspect & Program

Impact Fire Services; Sherwood (AR); On-site; USD 42,000 - 54,000; Full time

Job summary

Impact Fire Services is seeking a Technician to perform inspections, installations, programming, and service on security alarm systems from our North Little Rock, AR office. You will meet weekly goals and coordinate with the Security Alarm Manager to deliver timely service for commercial, industrial, and government accounts.

The role requires hands-on work with low voltage systems, a valid Arkansas Level 1 Alarm License, strong customer service, and a commitment to safety.

Qualifications

• License required: Arkansas Level 1 Alarm License.
• Strong communication and customer service skills are essential.
• Safe work practices and adherence to safety procedures are expected.

Responsibilities

• Manage time to maximize service, inspection, and installation calls while maintaining quality.
• Meet weekly productivity goals set by Security Alarm Manager or designated Agent.
• Troubleshoot and repair low voltage alarm systems and related components.
• Observe safety procedures, maintain a clean vehicle, and ensure a safe work environment for colleagues and customers.

Skills

Customer service

Safety awareness

Troubleshooting

Low voltage systems knowledge

Education

Arkansas Level 1 Alarm License

Job description

Impact Fire Services is seeking a Technician to perform inspections, installations, programming, and service on security alarm systems from our North Little Rock, AR office. You will meet weekly goals and coordinate with the Security Alarm Manager to deliver timely service for commercial, industrial, and government accounts.

The role requires hands-on work with low voltage systems, a valid Arkansas Level 1 Alarm License, strong customer service, and a commitment to safety.