Security Alarm Installations Field Manager & Team Coach

Zmana; Honolulu (HI); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading security solutions provider in Honolulu is seeking a Security Alarm Installation Field Manager to lead a team of Field Service Professionals. You will be responsible for recruiting, training, and managing team performance to deliver excellent customer service focused on Alarm.com products. This role involves technical guidance on installations and ensuring high standards of service and customer satisfaction. Ideal candidates should have experience in team development and strong communication skills.

Qualifications

• Experience in team development and training in security or related fields.
• Strong communication skills for customer engagement and team collaboration.
• Ability to analyze feedback and drive improvements.

Responsibilities

• Recruit and onboard new field service professionals.
• Provide ongoing coaching and training for continuous team improvement.
• Set performance indicators and conduct regular reviews.

Skills

Customer engagement

Team leadership

Performance management

Technical guidance

Job description

A leading security solutions provider in Honolulu is seeking a Security Alarm Installation Field Manager to lead a team of Field Service Professionals. You will be responsible for recruiting, training, and managing team performance to deliver excellent customer service focused on Alarm.com products. This role involves technical guidance on installations and ensuring high standards of service and customer satisfaction. Ideal candidates should have experience in team development and strong communication skills.