Security Alarm Field Service Technician

Alert Alarm Hawaii; Hilo (HI); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Eye insurance

401k savings plan

Paid time off

Job summary

Alert Holdings Group LLC provides security alarm services across multiple islands and requires a Service Technician to maintain and diagnose alarm systems, ensuring proper functioning for residential and commercial customers.

The role emphasizes field-based work, high safety and service standards, and the ability to explain system details to customers. Compensation begins at 24+ USD per hour with a full benefits package and equal opportunity employment.

Qualifications

• HS Diploma or GED is required.
• 1-2 years of alarm experience and low voltage experience preferred but not required.
• Valid Driver's License is required.
• Safe driving record is required.
• Must pass a background check and drug test.
• Ability to work 80% of the time in the field, with consistent movement.

Responsibilities

• Tests backup batteries, keypad programming, sirens, and all security features to ensure proper functioning.
• Provides troubleshooting to determine areas needing repair.
• Promptly reports defective material or equipment that may result in inadequate protection for customers.
• Repairs security systems, alarm devices, and related equipment.
• Examines systems to locate problems such as loose connections or broken insulation.
• Demonstrates systems and explains causes and consequences of false alarms.
• Cleans up debris from the alarm service work area.
• Provides excellent customer service that aligns with the company's mission statement.

Skills

Customer service

Troubleshooting

Education

HS Diploma or GED

Job description

Alert Holdings Group LLC provides security alarm services across multiple islands and requires a Service Technician to maintain and diagnose alarm systems, ensuring proper functioning for residential and commercial customers.

The role emphasizes field-based work, high safety and service standards, and the ability to explain system details to customers. Compensation begins at 24+ USD per hour with a full benefits package and equal opportunity employment.