Field Security Alarm Technician: Growth & Benefits

Zeus Fire and Security; Hilo (HI); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

STD and life insurance

401k

Paid time off

Training and development

Pet insurance

Job summary

Alert Holdings Group LLC seeks a Service Technician to perform security alarm service and ensure all features function correctly. The role emphasizes fieldwork with strong customer service, diagnostics, and repair of alarm equipment on the job site across Hawaii.

Responsibilities include testing batteries, programming, sirens, troubleshooting, reporting defects, and educating customers on system operation and false alarm prevention. Pay starts at $24+ per hour, DOE, with full benefits.

Qualifications

• HS Diploma or GED is required.
• 1-2 years alarm experience and low voltage preferred but not required.
• Valid Driver's License with a safe driving record.
• Must pass background check and drug test.
• Ability to work 80% in the field with frequent travel.

Responsibilities

• Tests backup batteries, keypad programming, sirens, and all security features.
• Provides troubleshooting to identify repair needs.
• Reports defective materials or equipment promptly.
• Repairs security systems and related equipment.
• Examines systems for issues like loose connections.
• Demonstrates systems and explains alarm causes and consequences.
• Cleans work areas and provides excellent customer service.

Skills

Customer service

Fieldwork

Education

HS Diploma or GED

Tools

Alarm systems

Job description

Alert Holdings Group LLC seeks a Service Technician to perform security alarm service and ensure all features function correctly. The role emphasizes fieldwork with strong customer service, diagnostics, and repair of alarm equipment on the job site across Hawaii.

Responsibilities include testing batteries, programming, sirens, troubleshooting, reporting defects, and educating customers on system operation and false alarm prevention. Pay starts at $24+ per hour, DOE, with full benefits.