Security Account Supervisor: Lead, Train & Optimize

Allied Universal; Raleigh (NC); Presencial; USD 50.000 - 51.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision

Life insurance

AD&D

Retirement plan

Disability insurance

Paid holidays

Sick days

Personal days

Vacation accrual

Descripción de la vacante

Allied Universal is seeking an Assistant Account Manager in Raleigh, NC to support the Account Manager with supervising, training and operations at the assigned post, following client instructions and post orders. A week-long onboarding course is provided to share best practices, tools and guidance.

The role requires knowledge of healthcare security regulations, strong communication and leadership, and experience in hiring and payroll; growth opportunities exist within this large national

Formación

• Knowledge of local, state and federal requirements for a contracted security force in a healthcare environment.
• Familiar with accreditation standards and regulations (CMS, TJC/DNV/HFAP/CIHQ, HIPAA, EMTALA, OSHA, NFPA).
• Ability to analyze problems, determine root causes, and identify solutions.
• Outstanding interpersonal and written communication skills with patients, families, staff and executives.
• Experience in hiring, developing, motivating and retaining quality staff.
• Payroll, billing and scheduling experience.
• Ability to handle typical and crisis situations efficiently and effectively.

Responsabilidades

• Coordinate all aspects (technical and managerial) of executing the security contract at the assigned location; assign tasks to Security Professionals.
• Supervise shift supervisors and evaluate work performance; coach and train staff.
• Maintain Post Order manuals; ensure post is maintained, cleaned and organized.
• Assist Account Manager with interviews and onboarding; train new staff.
• Oversee reports, logs and pass downs; distribute communications to Security Professionals.
• Manage sub-units (fire control room, command center, loading docks) and generate work orders for extra coverage.
• Respond to incidents; ensure proper reporting and timely notifications.
• Identify personnel problems and forward to Account Manager; assist investigations.
• Recommend counseling or disciplinary actions under supervision.
• Respond to client/site emergencies; maintain client relationships.
• Occasionally perform Security Professional duties up to 50% of time.

Conocimientos

Security leadership

Staff training

Payroll & scheduling

Interpersonal communication

Policy enforcement

Crisis management

Hiring & retention

Microsoft Office

Educación

High school diploma or equivalent

Herramientas

Microsoft Office

Email

Descripción del empleo

Allied Universal is seeking an Assistant Account Manager in Raleigh, NC to support the Account Manager with supervising, training and operations at the assigned post, following client instructions and post orders. A week-long onboarding course is provided to share best practices, tools and guidance.

The role requires knowledge of healthcare security regulations, strong communication and leadership, and experience in hiring and payroll; growth opportunities exist within this large national