Security Account Manager: Lead Teams, Schedule & Protect

Allied Universal; Denton (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

401(k) plan

Eight paid holidays

Vacation accrual

Job summary

Allied Universal is seeking an Account Manager to lead daily security operations and guide a team of officers to deliver exceptional service. You will schedule shifts, manage incidents, and maintain safety standards at client sites.

The role emphasizes building strong client relationships, cost control, and coordinating with internal teams to ensure service excellence. A background in security management and staff development is preferred.

Qualifications

• High school diploma or equivalent.
• Licensing requirements may be required by state/local laws.
• Valid driver’s license if driving a company or personal vehicle for business.
• Minimum of two years in business operations, security management, or supervising teams.
• Experience leading and developing teams and building client relationships.
• Knowledge of emergency preparedness, security protocols, risk assessments, and coordination with law enforcement.
• Ability to make independent decisions and resolve conflicts efficiently.
• Proficiency with web-based apps and MS Office; able to manage multiple projects.
• Strong communication with clients and employees; able to control staffing and costs.

Responsibilities

• Manage scheduling using AI-powered tech to align client hours and minimize unbilled overtime.
• Lead, coach, and develop security officers and supervisors; oversee payroll and performance.
• Enhance client relationships, serving as primary contact to ensure high-quality service.
• Handle security incidents and emergencies; coordinate with clients and internal teams.
• Direct compliance and security operations; oversee training, safety, and site standards; manage inventory.

Skills

Leadership

Client relationships

Communication

Security management

Decision making

Budget & cost control

Safety compliance

Microsoft Office

Education

High school diploma or equivalent

College degree in Business Administration or law enforcement-related field

Tools

Microsoft Office

CCTV / access control systems

Badge administration

Job description

Allied Universal is seeking an Account Manager to lead daily security operations and guide a team of officers to deliver exceptional service. You will schedule shifts, manage incidents, and maintain safety standards at client sites.

The role emphasizes building strong client relationships, cost control, and coordinating with internal teams to ensure service excellence. A background in security management and staff development is preferred.