Security Account Manager: Lead Teams & Client Partnerships

Allied Universal; Winchester (AR); On-site; USD 68,000 - 92,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Paid holidays

Vacation days

Job summary

Allied Universal is seeking an Account Manager to direct daily security operations, lead officers and supervisors, and deliver exceptional client service in a dynamic environment.

You will schedule staff using AI-driven solutions, manage payroll and performance, and protect people and property while fostering strong client relationships. A high school diploma and security experience are required; a college degree and CPP certification are a plus.

Qualifications

• High school diploma or equivalent required.
• Valid driver’s license if driving a company vehicle.
• Minimum 2+ years in business operations, security management, or supervising teams in a fast-paced environment.
• Experience in leading, developing, and retaining a dynamic team while building positive client relationships.
• Proficiency with Microsoft Office and web-based applications.
• Able to communicate with clients and employees while managing multiple projects.

Responsibilities

• Manage scheduling using AI-powered tools to meet client contract hours and minimize unbilled overtime.
• Lead and develop security teams, overseeing payroll, performance, and employee relations.
• Enhance client relationships as primary point of contact, ensuring high-quality service.
• Respond to security incidents and emergencies, coordinating with clients and internal teams.
• Oversee training, safety, and site standards, plus inventory management.

Skills

Leadership

Security management

Scheduling

Client communications

Budgeting

Decision making

Emergency response

Education

High school diploma

College degree in Business Admin or related field

Tools

Microsoft Office

ASIS CPP

Job description

Allied Universal is seeking an Account Manager to direct daily security operations, lead officers and supervisors, and deliver exceptional client service in a dynamic environment.

You will schedule staff using AI-driven solutions, manage payroll and performance, and protect people and property while fostering strong client relationships. A high school diploma and security experience are required; a college degree and CPP certification are a plus.