Security Account Manager – Lead, Grow & Protect

Allied Universal; Mesa (AZ); On-site; USD 60,000 - 81,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

AD&D

401(k)

Paid time off

Holidays

Sick days

Personal days

Job summary

Allied Universal in Mesa, AZ is hiring an Account Manager to lead daily security operations and safeguard people and property. You will guide a team of officers and supervisors, drive performance, and ensure client contracts are met with excellence.

This role requires a high school diploma, valid driver's license where required, and at least two years in security management or supervising teams. You will schedule with AI tools, build strong client relationships, and coordinate emergencies and

Qualifications

• High school diploma or equivalent
• Valid driver’s license if driving a company vehicle, or personal vehicle while conducting business
• Minimum of two years of experience in business operations, security management, or supervising teams
• Experience leading, developing, and retaining a dynamic team while building positive client relationships
• Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination
• Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts
• Proficiency in web-based applications and computer systems, including Microsoft Office
• Ability to communicate effectively with clients and employees while managing multiple projects
• Financial acumen; able to manage staffing levels while minimizing non-billed overtime and managing turnover costs; planning and organizing to control costs related to inventory

Responsibilities

• Manage scheduling: Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime
• Lead and Develop Security Teams: Hire, coach and manage security officers and supervisors while overseeing payroll, performance, and employee relations
• Enhance Client Relationships: Serve as the primary point of contact for clients, ensuring high-quality service that protects people and property
• Handle Security Incidents and Emergencies: Respond to escalated issues professionally, coordinating with clients and internal teams
• Direct Compliance and Security Operational Excellence: Oversee training, safety, and site operational standards as well as managing inventory (uniforms, equipment, and other essential supplies)

Skills

Security management

Leadership

Communication

Microsoft Office

Emergency preparedness

Budgeting

Conflict resolution

Education

High School Diploma or Equivalent

Tools

Payroll systems

Scheduling software

Job description

Allied Universal in Mesa, AZ is hiring an Account Manager to lead daily security operations and safeguard people and property. You will guide a team of officers and supervisors, drive performance, and ensure client contracts are met with excellence.

This role requires a high school diploma, valid driver's license where required, and at least two years in security management or supervising teams. You will schedule with AI tools, build strong client relationships, and coordinate emergencies and