Security Account Manager: Client Ops & Relations

Titan-Security-Group; Chicago (IL); Presencial; USD 68.000 - 83.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus KPIs

Paid vacation

Medical insurance

Dental insurance

Life/AD&D insurance

Paid holidays

401(k) match

Descripción de la vacante

Titan Security is seeking an Assistant Account Manager to support facility safety, supervise security personnel, and ensure policy compliance. You will coordinate security operations, manage access control, monitor surveillance, and foster strong relationships with museum staff, visitors, and partners.

You will help implement strategies to protect exhibits, assets, and people while maintaining a safe, welcoming environment.

Formación

• Bachelor’s degree preferred; 2–5 years of management experience in security services.
• Proficiency with Microsoft Office and security technology.
• Ability to obtain a valid PERC.
• English reading/writing/speaking required; bilingual a plus.
• Pass pre-employment drug screen and criminal background check.

Responsabilidades

• Build, strengthen, and maintain relationships with clients and employees.
• Supervise and manage security officers, including scheduling, payroll, training, coaching, and support.
• Escalate officer call-offs, tardiness, and emergencies to meet contractual obligations.
• Oversee placement and training of security staff across client sites.
• Coordinate scheduling for events and additional coverage requests.
• Attend and participate in weekly operational meetings.
• Create, collect, and report on incidents.

Conocimientos

Supervisory experience

Advanced computer skills

Interpersonal communication

Organization & priorities

Educación

Bachelor’s degree preferred

Herramientas

Microsoft Office

Descripción del empleo

Titan Security is seeking an Assistant Account Manager to support facility safety, supervise security personnel, and ensure policy compliance. You will coordinate security operations, manage access control, monitor surveillance, and foster strong relationships with museum staff, visitors, and partners.

You will help implement strategies to protect exhibits, assets, and people while maintaining a safe, welcoming environment.