Security Operations Manager — Client Sites Lead

Titan Security Group; United States; On-site; USD 77,000 - 94,000; Full time

Benefits offered by this job

Discretionary year-end bonus

Paid vacation

Medical insurance

Dental insurance

Life and AD&D insurance

Paid holidays

401(k) match

Job summary

Titan Security Group is seeking a Security Account Manager to oversee day-to-day security operations at client sites, including Burns Harbor, IN. The role reports to the Director of Operations and requires strong leadership, client relations, and policy oversight.

You will manage a team of security staff, ensure high-quality service, coordinate with HR and operations, handle escalations, and contribute to safety, compliance and performance reporting across sites.

Qualifications

• Degree in Criminal Justice, Law Enforcement Management or related field or equivalent experience.
• Minimum of 10 years managerial and policy-making experience in security or law enforcement.
• Experience with MARSEC, NRC and industrial facility security preferred.

Responsibilities

• Supervise a team of security officers, site and shift supervisors including hiring, scheduling, payroll, training and development.
• Ensure high quality security services to protect people and property at client sites.
• Maintain client and employee relationships and coordinate support services to meet goals.
• Handle escalated security issues and emergencies and conduct staff performance reviews.
• Assist with HR activities, onboarding and reporting on account trends.

Skills

Managerial experience

Education

Criminal Justice degree

Tools

TWIC Card

Job description

Titan Security Group is seeking a Security Account Manager to oversee day-to-day security operations at client sites, including Burns Harbor, IN. The role reports to the Director of Operations and requires strong leadership, client relations, and policy oversight.

You will manage a team of security staff, ensure high-quality service, coordinate with HR and operations, handle escalations, and contribute to safety, compliance and performance reporting across sites.