Security Account Lead & Site Supervisor

ADM Security Solutions; United States; On-site; USD 55,000 - 85,000; Full time

Job summary

Admiral Security Services is seeking an Account Manager/Site Supervisor to oversee security personnel at the assigned building(s). The role handles contractual obligations, scheduling, payroll, training, and site safety.

You will act as the main liaison with client representatives and ensure profitable account management. The ideal candidate has at least 2 years in security supervision, a proven customer-service record, and the ability to multitask in a fast-paced environment.

Qualifications

• Must be flexible as position is on call 24 hours a day, seven days a week.
• Must have attended and successfully passed Admiral Leadership training.
• Must have at least 2 years of security supervisor experience or experience in a related field. A College degree may account for ½ of the experience qualification.
• Internal candidates must have an exemplary performance and attendance record with NO disciplines within a year of applying for this position
• Exceptional customer service skills
• Must be able to multitask
• Must be proficient with Microsoft office products and be able to operate and maintain site specific security programs

Responsibilities

• Ensure contract deliverables are met.
• Responsible for successful client relations
• Act as the primary liaison between Admiral and the client representatives.
• Ensure accounts are managed efficiently and profitably.
• Assure site employees are properly trained.
• Manage the payroll process. Enter payroll is BOETA (if applicable).
• Maintain appropriate account files (i.e. personnel, operations and training)
• Address disciplinary problems and work with HR to investigate any issues.
• Must have complete knowledge of property or properties where he/she is assigned, facilities, post orders, emergency contact list, emergency procedures, special instructions, and all post duties at the site.
• Assure proper use, and maintenance of all equipment used at the site by assigned officers (keys/key cards, cell phones, radios, wands, etc.).
• Assists with the staffing of all post to ensure complete coverage.
• Responsible for scheduling officers and filling vacant posts.
• Conduct inspections of officers, appearances, licenses and uniforms.
• Review written reports and sign-in sheets to ensure clarity, completeness, accuracy, and legibility.
• Ensure that officers make timely and thorough daily report entries. Audit all entries for completeness, accuracy, and legibility.
• Review Post orders and make recommendations for changes to senior management.
• Other duties as assigned.

Skills

Security supervision

Customer service

MS Office

Multitasking

On-call readiness

Education

College degree

Tools

Security programs

Job description

Admiral Security Services is seeking an Account Manager/Site Supervisor to oversee security personnel at the assigned building(s). The role handles contractual obligations, scheduling, payroll, training, and site safety.

You will act as the main liaison with client representatives and ensure profitable account management. The ideal candidate has at least 2 years in security supervision, a proven customer-service record, and the ability to multitask in a fast-paced environment.