Security Operations Director: Client Relations

Admiral Security Services; Miami (FL); On-site; USD 52,000 - 75,000; Full time

Job summary

Admiral Security Services is seeking an Account Manager/Site Supervisor to oversee all personnel at designated buildings. You will supervise security staff, manage payroll, and assure site safety and compliance with post orders and emergency procedures.

The role requires leadership training, at least 2 years security supervision experience, and exceptional customer service skills. You will coordinate training, evaluations, and HR investigations as needed, ensuring profitable and compliant

Qualifications

• Must be flexible and on-call 24/7.
• Must have completed Admiral Leadership training.
• Minimum of 2 years security supervisor experience or related field; college degree may count for ½ of the experience.
• Internal candidates must have exemplary performance with no disciplines within the past year.
• Exceptional customer service skills are required.
• Able to multitask and operate security software/tools.
• Proficient with Microsoft Office and site-specific security programs.

Responsibilities

• Ensure contract deliverables are met.
• Act as the primary liaison between Admiral Security and client representatives.
• Ensure accounts are managed efficiently and profitably.
• Assure site employees are properly trained.
• Manage payroll processes and payroll data entry.
• Maintain account files (personnel, operations, training).
• Address disciplinary problems and work with HR to investigate issues.
• Know property details, post orders, emergency contacts and procedures.
• Ensure proper use and maintenance of all site equipment by officers.

Skills

Customer service

Multitasking

On-call flexibility

Leadership training

Education

College degree preferred

Tools

Microsoft Office

Security programs

Job description

Admiral Security Services is seeking an Account Manager/Site Supervisor to oversee all personnel at designated buildings. You will supervise security staff, manage payroll, and assure site safety and compliance with post orders and emergency procedures.

The role requires leadership training, at least 2 years security supervision experience, and exceptional customer service skills. You will coordinate training, evaluations, and HR investigations as needed, ensuring profitable and compliant