Security & Access Control Specialist

Schneider; Green Bay (AL); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Life insurance

401(k) with match

Paid time off

Paid holidays

Tuition reimbursement

Job summary

Schneider is seeking a Security Specialist in Green Bay to answer incoming phone calls from company truck drivers with security-related questions and requests. The Security Specialist will also operate gates and monitor entrances at Schneider facilities across the country.

The role requires maintaining security policies, monitoring video surveillance, and responding to alarms while ensuring confidentiality and professionalism in all interactions with associates and drivers.

Qualifications

• Associate degree or equivalent work experience.
• 1+ years of previous customer service, business or related experience.
• Previous security, loss prevention or criminal justice training is a plus.
• Experience with Microsoft Office programs.
• Strong written and verbal communication skills.
• Excellent decision-making and problem-solving skills.
• Able to review and monitor video monitors for extended periods of time.

Responsibilities

• Answer incoming phone calls promptly and direct callers to the appropriate department or associate.
• Maintain courteous communication with internal associates and company drivers.
• Oversee the accurate inventory of equipment.
• Control gate access across Schneider locations.
• Analyze and react to gate video surveillance.
• Handle and resolve security alarms promptly.
• Guide associates on adhering to security policies and procedures.
• Handle confidential business information with the utmost discretion to ensure confidentiality is maintained.

Skills

Strong written and verbal comms

Excellent decision-making

Problem-solving

Video monitoring ability

Education

Associate degree or equivalent

1+ years customer service experience

Tools

Microsoft Office

Job description

Schneider is seeking a Security Specialist in Green Bay to answer incoming phone calls from company truck drivers with security-related questions and requests. The Security Specialist will also operate gates and monitor entrances at Schneider facilities across the country.

The role requires maintaining security policies, monitoring video surveillance, and responding to alarms while ensuring confidentiality and professionalism in all interactions with associates and drivers.