Secure Gov A/V Technician – Incident Response & VTC

CompQsoft Inc; Alexandria (VA); On-site; USD 70,000 - 95,000; Full time

Job summary

CompQsoft Inc. is seeking an Audio Visual (AV) Technician for a cleared government facility in the Washington, DC area.

The role focuses on maintaining secure unified communications across classified and unclassified networks with state-of-the-art AV systems and strict security protocols. You will install, test, and support AV hardware and VTC infrastructure in conference rooms, read schematics, and configure cameras, microphones, displays, and DSPs.

Qualifications

• ITIL Foundations familiarity with incident and problem management.
• Proficient diagnosing signal flow and AV-over-IP issues.
• Experience supporting Zoom Rooms, Microsoft Teams Rooms, or Cisco Webex devices.

Responsibilities

• Own lifecycle of AV incidents from identification to closure.
• Provide remote and on-site troubleshooting for AV systems.
• Monitor enterprise endpoints using AV management platforms.
• Document RCA and draft SOPs to streamline workflows.
• Coordinate with security/compliance in cleared environments.

Skills

AV troubleshooting

ITIL foundations

IP networking

VTC platforms

Tools

Biamp

Q-SYS

Crestron XiO Cloud

Extron GlobalViewer

Cisco CUCM

Job description

CompQsoft Inc. is seeking an Audio Visual (AV) Technician for a cleared government facility in the Washington, DC area.

The role focuses on maintaining secure unified communications across classified and unclassified networks with state-of-the-art AV systems and strict security protocols. You will install, test, and support AV hardware and VTC infrastructure in conference rooms, read schematics, and configure cameras, microphones, displays, and DSPs.