Secretary, Primary Care Internists

Cape Cod Healthcare Inc; Hyannis (MA); On-site; USD 28,000 - 46,000; Full time

Job summary

Cape Cod Hospital in Hyannis, MA is seeking a Secretary for Primary Care Internists to provide administrative support for physicians and staff. Responsibilities include greeting patients, collecting demographics and insurance information, handling payments, scheduling visits, processing referrals, and maintaining charts and records.

The role requires strong English communication, basic computer skills, and prior medical secretary experience.

Qualifications

• Must read, write and communicate in English.
• High School graduate or equivalent.
• Basic computer skills.
• Typing at 30 words per minute demonstrated by a timed test.
• At least one year of successful medical secretary experience in the past 2 years.
• Knowledge of processing referrals/prior authorization.

Responsibilities

• Greets patients and collects accurate demographic/insurance information.
• Collects co-pays and payments.
• Enters payments in scheduling system and reconciles daily cash receipts.
• Schedules patient appointments and processes referrals/prior authorizations.
• Checks patient eligibility as needed with MASS REVs and BMC.
• Provides insurance information on Health Care Proxy forms and consents.
• Answers calls, forwards messages, and maintains office communications.
• Maintains daily appointment schedules and prepares medical records for next day.

Skills

English literacy

High school diploma

Basic computer skills

Typing 30 wpm

Medical secretary experience

Referral/pre-authorization knowledge

Education

High School diploma or equivalent

Job description

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Thepayrange displayed on each job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set, and education. This is not inclusive of the value of Cape Cod Healthcare’s benefits package (if applicable), which includes among other benefits, healthcare/dental/vision and retirement. For annual salaries this is based on full-time employment.

Beware scam interview requests

Cape Cod Healthcare has been made aware of an instance in which a potential scammer has attempted to impersonate CCHC leadership and request chat interviews. Please note this is not our process and we will never direct you to interview solely through web-based chat. For any questions about available job opportunities or to learn more about our interview process please visit our careers page: https://www.capecodhealth.org/careers/

Job Description - Secretary, Primary Care Internists (260818-50014467)

Job Description

Secretary, Primary Care Internists - ( 260818-50014467 )

Purpose of Position : To provide administrative support in an efficient, timely and professional manner for physicians and staff within the medical office.

Description

Description :

1. Greets patients, obtains/confirms accurate demographic/insurance information upon registering patients into scheduling software. Secures copies of valid insurance cards and identification of patients.

2. Collects co-pays and payments.

3. Enters all payments accurately in scheduling system at time of visit; process patient receipts, reconciles individual daily cash receipts, and completes nightly batch report for all transactions on POS device.

4. Schedules patient appointments in person or by telephone including but not limited to office visits, laboratory, radiology and other physician’s offices. Process insurance refers and prior authorizations.

5. Checks MASS REV’s and BMC for patient eligibility as needed.

6. Provides insurance information on Health Care Proxy’s, Advanced Beneficiary Notice, HIPPA and obtains necessary patient consents.

7. Answers telephone calls promptly, directs calls to appropriate personnel and or departments and takes accurate messages. Retrieves and addresses all messages left on voice mail each hour. Forwards and retrieves phone lines during office hours as needed and informs the answering service of “on call” physicians schedules. Addresses all messages left with the answering service in a timely manner.

8. Maintains physician’s daily appointment schedule; produces schedules and super bills from automated system; locates pulls and prepares all medical records for the following day’s office visits.

9. Maintains organization of patient charts, department records and filing system to ensure efficient retrieval of information; affixes proper identification and aging labels on all charts, assists in location of missing charts and compiles new charts.

10. Pulls charts for telephone messages and distributes charts to secretary, nurse or physician as necessary. Pulls charts and attaches patient results in a timely manner.

11. Files correspondence, reports, test results and re-file all charts that have been taken out of the file areas.

12. Photocopies/faxes information, copies and provides medical records information for patients, outside agencies and physicians under established guidelines.

13. Assists in the orientation of new personnel.

14. Assumes professional responsibility for development of skills and ongoing education.

15. Performs other related duties as assigned.

Consistently provides service excellence to all patients, family members, visitors, volunteers and coworkers in a manner that reflects Cape Cod Hospital’s commitment to CARES: compassion, accountability, respect, excellence and service.

Qualifications

Qualifications :

• · Ability to read, write and communicate in English.
• · High School graduate or equivalent.
• · Basic Computer skills.
• · Keyboarding skills at 30 words per minute as demonstrated by successful completion of a timed test.
• · At least one year successful experience within the past 2 years as a secretary in a medical setting.
• · Knowledge of processing referrals/prior authorization.

Schedule Details : 40/32 Flex hours per week, Shifts between 7:30a-5p, Monday-Friday, Occasional Weekends and Occasional Holidays

Organization

Cape Cod Hospital

Primary Location

Massachusetts-Hyannis

Annual/Hourly : Hourly

Hiring Pay Range : $ 20.51 - $ 33.69

Thepayrange displayed on each job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set, and education. This is not inclusive of the value of Cape Cod Healthcare’s benefits package (if applicable), which includes among other benefits, healthcare/dental/vision and retirement. For annual salaries this is based on full-time employment.

Beware scam interview requests

Cape Cod Healthcare has been made aware of an instance in which a potential scammer has attempted to impersonate CCHC leadership and request chat interviews. Please note this is not our process and we will never direct you to interview solely through web-based chat. For any questions about available job opportunities or to learn more about our interview process please visit our careers page: https://www.capecodhealth.org/careers/