Secretarial & Word Processing Services Leader

CS&S STAFFING SOLUTIONS; Cleveland (OH); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading staffing firm in Cleveland is seeking a Secretarial Support Services Manager to oversee the secretarial support operations and staff performance. This position requires a Bachelor’s degree and at least 10 years of law office experience, including 5 years in a supervisory role. Responsibilities include managing staffing configurations, hiring and training new employees, and ensuring quality service standards. A strong ability to organize, prioritize tasks, and possess excellent interpersonal skills is essential. Competitive compensation package offered.

Qualifications

• Minimum of 10 years of law office experience.
• Minimum of 5 years of supervisory experience.
• Teaching or training background is a plus.

Responsibilities

• Recruiting and hiring direct reports, integrating new employees.
• Supervising and coaching Cleveland secretarial and word processing staff.
• Collaborating on secretarial and word processing training needs.
• Managing overtime usage and recommending bonuses.

Skills

Outstanding interpersonal skills

Customer service skills

Organizational skills

Ability to prioritize tasks

Education

Bachelor’s degree

Job description

A leading staffing firm in Cleveland is seeking a Secretarial Support Services Manager to oversee the secretarial support operations and staff performance. This position requires a Bachelor’s degree and at least 10 years of law office experience, including 5 years in a supervisory role. Responsibilities include managing staffing configurations, hiring and training new employees, and ensuring quality service standards. A strong ability to organize, prioritize tasks, and possess excellent interpersonal skills is essential. Competitive compensation package offered.