Secret-Cleared Electronic Classroom Support Specialist

Client Solution Architects; Oak Harbor (WA); On-site; USD 55,000 - 75,000; Full time

Job summary

Client Solution Architects (CSA) is seeking a Desktop Support Specialist to deliver electronic classroom technical support and ensure training infrastructure remains functional and available. The role includes configuring Active Directory, monitoring performance, and maintaining a mission-critical network to meet federal-sector requirements.

You will support connectivity, interoperability, operational readiness, and security/compliance systems, handling routine maintenance, backups, and asset

Qualifications

• Requires Interim or active Secret clearance.
• HS Diploma or equivalent or higher required.
• Minimum 3 years of relevant experience.
• Experience in Electronic Documentation, System Administration, Network Administration, and Database Administration.
• Security+ or equivalent certification (or Bachelor's degree) required.
• Experience with connectivity, interoperability, operational readiness, and security/compliance systems maintenance.
• Experience with system and hardware/software administration and integration.
• Experience with routine maintenance, including backup/recovery and asset management.

Responsibilities

• Ensure student training infrastructure is functional and available.
• Configure and manage Active Directory accounts.
• Assist customers in overcoming challenges via monitoring and performance management.
• Identify problem areas and opportunities for improvement in mission-critical networks.
• Turn metrics into information and communicate implications.
• Manage users and computers in an enterprise network.

Skills

Electronic Documentation

System Administration

Network Administration

Database Administration

Security and Compliance

Education

HS Diploma or equivalent

Bachelor's degree

Security+ certification or equivalent

Job description

Client Solution Architects (CSA) is seeking a Desktop Support Specialist to deliver electronic classroom technical support and ensure training infrastructure remains functional and available. The role includes configuring Active Directory, monitoring performance, and maintaining a mission-critical network to meet federal-sector requirements.

You will support connectivity, interoperability, operational readiness, and security/compliance systems, handling routine maintenance, backups, and asset