Transport/IP (TRIP) NOC Technician with Security Clearance

RMantra Solutions Inc.; Utah; On-site; USD 90,000 - 120,000; Full time

Job summary

RMantra Solutions Inc. seeks a Network Controller to support Hill AFB in Ogden, Utah, onsite, safeguarding DISN services in a demanding 24x7 environment.

You will monitor incidents, triage, perform fault analysis, and coordinate global notifications to protect mission-critical networks while maintaining top-level situational awareness. Active Secret clearance is required, and onsite work at Hill AFB is expected.

Qualifications

• Experience with DoDIN, DISN services and incident management.
• Sharp troubleshooting skills for fault isolation and testing.
• Ability to navigate 24x7 mission-critical events under pressure.

Responsibilities

• Real-Time incident triage and monitor network events 24x7.
• Fault isolation and analysis of infrastructure faults.
• Global notifications to contacts based on incident location.
• Maintain a centralized known-error database with fixes or workarounds.
• Execute repairs and configuration changes to restore operations.
• Provide top-tier support and mission assurance across the network.

Skills

DoD familiarity

Analytical prowess

Cool under pressure

Tools

Remedy

Job description

Become the heartbeat of global defense as a Network Controller at Hill AFB in Ogden, Utah. As a Network Controller you will safeguard mission-critical Defense Information Systems Network (DISN) services, providing real-time incident management for warfighters and national leaders in a high-stakes, 24x7x365 operations environment Network Controller in Hill AFB, Utah onsite.

Mission

Our team directly supports the Defense Information Systems Agency (DISA) Network Controller in Hill AFB, Utah. We operate, monitor, and assure command and control of the DoDIN (Department of Defense Information Network). Your expertise ensures global situational awareness and seamless communication for the warfighter and coalition partners.

High-Impact Responsibilities

• Real-Time Incident Triage: Monitor network events \(24 imes7 imes365\) across multiple tools and independently manage and prioritize technical ticket queues in Remedy.
• Fault Isolation & Analysis: Proactively analyze alarms, pinpoint the root cause of infrastructure faults, and identify failed network elements (hardware, software, circuits).
• Global Notifications: Act as a critical node of communication, notifying essential points of contact based on heightened awareness networks and incident locations.
• Problem Resolution: Develop and maintain a centralized, known error database detailing defects, failures, and effective repair actions or workarounds.
• Fault Correction: Execute repairs, replacements, and global equipment configurations to restore baseline operations.
• Global Situational Awareness: Provide top-tier support and critical oversight to ensure mission assurance across the enterprise infrastructure.

IT CYBERSECURITY SPECIALIST (NETWORK/INFOSEC) - Indeed.

What You Bring to the Fight

• DoD Familiarity: A solid understanding of DoDIN, DISN services, and incident management Network Controller Job.
• Analytical Prowess: Sharp troubleshooting skills for fault isolation and testing across varied information technology architectures.
• Cool Under Pressure: The ability to independently navigate complex, mission-critical events in a 24x7 operations environment.

Clearance Level

Active Secret security clearance.

Are you ready to defend the network and support those who protect the nation?