Secret-Cleared Computer Ops Analyst (24/7 Support)

Insight Global; Colorado Springs (CO); On-site; USD 94,000 - 114,000; Full time

Job summary

Insight Global is seeking a Computer Operations Support Analyst to join the C2BMC team in a 24/7 operations environment, responsible for daily monitoring, operations, and maintenance of C2BMC systems. The role supports warfighters and requires hands-on troubleshooting of hardware, software, and networks.

Qualified candidates will hold an active DoD Secret clearance, DoD 8140 certification at IAT II or higher, and have strong UNIX/Linux/Windows administration and Cisco/Juniper networking skills.

Qualifications

• Bachelor's degree in listed fields with 5 years experience; or Master’s with 3 years; or 9 years experience in lieu of degree.
• Active DoD Secret clearance at time of application; ability to obtain Top Secret and SCI read-on
• Active DoD 8140 certification at IAT Level II or higher at time of application
• Experience in operations/maintenance of large-scale computer and communications systems
• System and/or network administration experience (UNIX, Linux, Windows, Cisco, Juniper)
• Troubleshooting hardware and software components
• Proficiency in Microsoft Word, Excel, and PowerPoint
• Role requires rotating 24x7 shift work and assignment to Ops/Training as needed
• Off-shifts (nights/weekends) rotation may be required

Responsibilities

• Provide first-level technical support to warfighter and initial troubleshooting of C2BMC hardware, software, and networks
• Document and report events to the CWO and take tasks from the CCC for operations, tests, and real-world events
• Assist with hardware/software installations as directed by SMEs and create/maintain user accounts per ISSO
• Perform additional duties and tasks as needed

Skills

DoD Secret clearance

DoD 8140 IAT II+

UNIX/Linux/Windows admin

Networking: Cisco/Juniper

Troubleshooting hardware/software

MS Office (Word/Excel/PowerPoint)

24x7 shift

Documentation & reporting

Education

Bachelor's degree in CS/IS/MIS/IT/Engineering/Math/Physics or related

Master's degree in related field

9 years relevant experience in lieu of degree

Job description

Insight Global is seeking a Computer Operations Support Analyst to join the C2BMC team in a 24/7 operations environment, responsible for daily monitoring, operations, and maintenance of C2BMC systems. The role supports warfighters and requires hands-on troubleshooting of hardware, software, and networks.

Qualified candidates will hold an active DoD Secret clearance, DoD 8140 certification at IAT II or higher, and have strong UNIX/Linux/Windows administration and Cisco/Juniper networking skills.