Global Computer Operations Support Analyst, T4

Jobtailor; Colorado Springs (CO); On-site; USD 95,000 - 130,000; Full time

Job summary

Jobtailor in Colorado Springs is seeking personnel to perform daily system monitoring and operations for C2BMC-G systems in a 24x7 environment. You will provide first-level technical support, perform initial troubleshooting of hardware, software, and networks, and document events for leadership.

The role requires hands-on experience with UNIX, Linux, and Windows, plus DoD 8140 certification at IAT Level II or higher and a minimum active Top Secret/SCI clearance.

Qualifications

• Experience in operations and maintenance of large-scale computer and communications systems.
• Troubleshooting of hardware and software components.
• Data flow usage and network connectivity troubleshooting with internal/external agencies.

Responsibilities

• Perform daily system monitoring, operations, and maintenance in a 24x7 environment.
• Provide first-level technical support and initial troubleshooting of hardware, software, and networks.
• Document and report events/issues to leadership.

Skills

System monitoring

Operations & maintenance

UNIX

Linux

Windows

Education

DoD 8140 Certification (IAT Level II+)

Job description

Responsibilities

• Perform daily system monitoring, operations, and maintenance of the C2BMC-G systems in a 24x7 operations and test environment enabling Space Domain Awareness and Space Defense.
• Provide first-level technical support to the customer and perform initial troubleshooting of all local C2BMC-G hardware, software, and networks.
• Document and report all events/issues to leadership.
• Receive tasking and direction from leadership for all operations, test, and real-world events.
• Assist in maintenance of user accounts as directed by the local ISSO.
• Operate and sustain the C2BMC-G mission systems and/or training systems environment for operational and training missions supported by C2BMC's presence in the Missile Defense Integration & Operations Center (MDIOC).
• Perform other duties and assignments as required.

Requirements

• Sound background and experience with operations and maintenance of large-scale computer and communications systems/networking environments.
• Experience in system and/or network administration, including UNIX, Linux, and Windows.
• Experience in troubleshooting hardware and software components.
• Experience in data flow usage and the ability to troubleshoot with internal and external agencies to establish network connectivity.
• Must possess a DoD 8140 certification at IAT Level II or higher (Security+ CE, SecurityX, CCNA Security, CySA+, GICSP, GSEC, SSCP, CASP+ CE, CISSP).
• Candidate will be responsible for maintaining the DoD 8140 certification for the full contract period.
• Minimum Active DoD Top Secret/SCI Clearance.

Certifications & Qualifications

• Security+ CE
• SecurityX
• CCNA Security
• CySA+
• GICSP
• GSEC
• SSCP
• CASP+ CE
• CISSP