Secret-Clearance Direct Access Support Engineer

Vantor; Longmont (CO); On-site; USD 74,000 - 108,000; Full time

Benefits offered by this job

401(k) with company match

Mental health resources

Student loan repayment assistance

Adoption reimbursement

Pet insurance

Job summary

Vantor is seeking a Direct Access Support Engineer for its Mission Operations Center in Longmont, CO. Candidates must be a U.S. citizen with an active Secret clearance and be able to work a 24/7 rotating shift.

The role requires a Bachelor's in engineering, computer science, or related field, or four years of relevant experience in Windows/Unix/Linux environments with scripting skills (Python or Ruby). You will support global customers, manage satellite tasking, and coordinate with multiple

Qualifications

• Must have a U.S. citizen status and current/active Secret security clearance.
• Bachelor's degree requirement may be substituted with four additional years of relevant experience.
• Experience with Windows and Unix/Linux environments is expected.
• Familiarity with scripting languages such as Python or Ruby.
• Excellent verbal and written communication skills are required.

Responsibilities

• Support Operations through arbitration and execution of requests from our International Defense and customers.
• Preserve spacecraft and ground systems; ensure satellite tasking requirements are met and deliver imagery/data to customers.
• Monitor satellite access windows to ensure timely delivery of imagery and products.
• Provide frontline incident management for direct access customers outside normal business hours.
• Troubleshoot Tier 1 and 2 issues in high-pressure situations.
• Collaborate with operations, sales, and customer-facing teams on requirements and implementation.

Skills

Windows & Unix/Linux environments

Scripting languages (Python, Ruby)

Verbal and written communication

24/7 rotational shift work

Education

Bachelor's degree in engineering, computer science, or a relevant field

Tools

XML

JSON

Job description

Vantor is seeking a Direct Access Support Engineer for its Mission Operations Center in Longmont, CO. Candidates must be a U.S. citizen with an active Secret clearance and be able to work a 24/7 rotating shift.

The role requires a Bachelor's in engineering, computer science, or related field, or four years of relevant experience in Windows/Unix/Linux environments with scripting skills (Python or Ruby). You will support global customers, manage satellite tasking, and coordinate with multiple