Second Shift Front Entry Guardian & Asset Protection

Meijer Great Lakes; Michigan; On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Great Lakes is seeking an Asset Protection team member to help maintain safety at store entry points and assist with loss prevention efforts. You will identify unsafe conditions, engage with customers, and respond to alarms while documenting incidents using available technology.

Qualified candidates have a high school diploma or equivalent and 1–2 years in customer service or asset protection, with strong written and verbal communication skills and the ability to move throughout the store

Qualifications

• 1-2 years of customer service experience or asset protection experience.
• Clear and professional written and oral communication skills.
• Ability to actively move throughout work area for long periods of time.
• Ability to respond to alerts quickly and urgently.
• Ability to learn and interact with new and existing technology solutions.
• Ability to use technology to document and communicate incidents.
• Ability to learn and apply negotiation and de-escalation techniques.
• Ability to maintain knowledge of product locations to direct customers.
• Ability to work successfully with conflict.

Responsibilities

• Actively identify and quickly resolve unsafe conditions and situations.
• Prevent theft through an active presence and engagement with customers entering and exiting.
• Respond to alerts urgently to check receipts, recover unpaid merchandise, and resolve alarms.
• Reduce store disruption following the company de-escalation and negotiation techniques.
• Document and communicate theft, safety, and alarm activity incidents.

Skills

Customer service or asset protection

Clear and professional communication (

Education

High school graduate or equivalent

Job description

Meijer Great Lakes is seeking an Asset Protection team member to help maintain safety at store entry points and assist with loss prevention efforts. You will identify unsafe conditions, engage with customers, and respond to alarms while documenting incidents using available technology.

Qualified candidates have a high school diploma or equivalent and 1–2 years in customer service or asset protection, with strong written and verbal communication skills and the ability to move throughout the store