Second Shift Air Support Representative

Crossroads Courier, Inc.; St. Louis (MO); On-site; USD 33,062 - 35,817; Part time

Benefits offered by this job

Comprehensive medical, dental, and vision insurance

401(k) plan

Opportunities for professional growth

Job summary

Crossroads Courier, Inc. is seeking an experienced Air Support Representative in St. Louis, MO. This role involves managing email communications, overseeing air freight jobs, and ensuring timely processing of orders. Ideal candidates should possess strong analytical skills and thrive under pressure. A Bachelor's degree in logistics or related field is preferred, or at least one year of relevant experience in a fast-paced setting. The job offers competitive hourly rates and opportunities for professional advancement.

Qualifications

• Minimum of 1 year of experience in a time-sensitive, fast-paced environment or recent college graduate.
• Strong analytical skills to identify and resolve issues effectively.
• Excellent communication skills for clear instruction delivery.

Responsibilities

• Manage and categorize email communications efficiently.
• Book, set up, and oversee all assigned air freight jobs.
• Process orders from Crossroads customers promptly.

Skills

Analytical skills

Verbal and written communication

Multitasking and prioritization

Decision making under pressure

Education

Bachelor’s degree in logistics or transportation-related field

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Saint Louis, United States | Posted on 02/24/2026

Crossroads Courier is a privately held, nationwide company, based in St. Louis, that provides time-critical, ground and air courier services to a wide spectrum of local and national companies. The company is a customer-service driven organization that focuses on quality service for its clients and provides a positive workplace that encourages individual growth and professional development for employees and contractors.

Job Description

Crossroads Courier, based in St. Louis, MO, is a leading transportation company dedicated to providing efficient and reliable air freight solutions. We are seeking an experienced Air Support Representative to join our dynamic TranSendIt team. If you thrive in a fast‑paced environment and are adept with technology, we want to hear from you!

Compensation

• Hourly Rate: $24 - $26, based on experience

Schedule

• Tuesday through Saturday
• 2 PM to 10 PM

Key Responsibilities

• Manage and categorize email communications efficiently.
• Enter and organize daily flight schedules and tasks each morning.
• Book, set up, and oversee all assigned air freight jobs.
• Process orders from Crossroads customers promptly.
• Issue alerts and updates to customers and agents regarding job status.
• Communicate any delays or issues to Crossroads Leadership in a timely manner.
• Compile and maintain weekly reports using Excel for internal reference.
• Troubleshoot airline-related issues and adjust bookings as necessary.

Qualifications

• Minimum of 1 year of experience in a time-sensitive, fast-paced environment (including food service, production, hospitality, etc.) OR recent college graduate with a Bachelor’s degree in logistics or transportation-related field.
• Strong analytical skills with the ability to identify and resolve issues effectively.
• Excellent verbal and written communication skills for clear instruction delivery.
• Ability to make quick decisions under pressure.
• Proven ability to thrive in a fast-paced work environment.
• Exceptional multitasking and prioritization skills.
• Proficiency in Microsoft Office Suite.
• High School Diploma or GED required.

Benefits and Incentives

• Opportunities for professional growth and advancement.
• Comprehensive medical, dental, and vision insurance.
• 401(k) plan to support your financial future.
• Collaborative and supportive team environment.

If you're ready to take the next step in your career and make a significant impact at Crossroads Courier, please submit your application today. We look forward to welcoming you to our team!

Crossroads Courier, Inc. is an equal opportunity employer and equal opportunity provider for independent contractor positions. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, pregnancy, genetic information, gender, veteran status, or any other status protected under applicable federal, state or local law.