Air Freight Specialist

Crossroads Courier, Inc.; St. Louis (MO); On-site; USD 28,929 - 31,684; Full time

Benefits offered by this job

Opportunities for professional growth

Comprehensive medical, dental, and vision insurance

401(k) plan

Collaborative team environment

Job summary

Crossroads Courier, Inc. located in St. Louis, Missouri, is seeking an experienced Air Freight Specialist to manage air freight jobs efficiently. This role involves handling emails, organizing daily flight schedules, and maintaining communication with customers. Candidates should have at least one year of experience in a fast-paced environment, strong analytical and communication skills, and proficiency in Microsoft Office. The position offers a schedule from Sunday to Thursday with an hourly rate ranging between $21 and $23 based on experience, alongside benefits like medical insurance and a 401(k) plan.

Qualifications

• Minimum of 1 year of experience in a time-sensitive environment.
• Strong analytical skills for issue resolution.
• Excellent verbal and written communication skills.

Responsibilities

• Manage and categorize email communications efficiently.
• Book, set up, and oversee all assigned air freight jobs.
• Compile and maintain weekly reports using Excel.

Skills

Analytical skills

Verbal communication

Written communication

Decision-making under pressure

Multitasking

Proficiency in Microsoft Office Suite

Education

High School Diploma or GED

Job description

Saint Louis, United States | Posted on 10/02/2024

Crossroads Courier is a privately held, nationwide company, based in St. Louis, that provides time‑critical, ground and air courier services to a wide spectrum of local and national companies. The company is a customer‑service driven organization that focuses on quality service for its clients and provides a positive workplace that encourages individual growth and professional development for employees and contractors.

Crossroads Courier, Inc. is an equal opportunity employer and equal opportunity provider for independent contractor positions. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, pregnancy, genetic information, gender, veteran status, or any other status protected under applicable federal, state or local law.

Job Description

Crossroads Courier, based in St. Louis, MO, is a leading transportation company dedicated to providing efficient and reliable air freight solutions. We are seeking an experienced Air Freight Specialist to join our dynamic team. If you thrive in a fast‑paced environment and are adept with technology, we want to hear from you!

Schedule

• Days: Sunday through Thursday
• Hours: 11 AM to 8 PM
• Note: Occasional overtime and weekend work may be required.

Compensation

• Hourly Rate: $21 - $23, based on experience

Key Responsibilities

• Manage and categorize email communications efficiently.
• Enter and organize daily flight schedules and tasks each morning.
• Book, set up, and oversee all assigned air freight jobs.
• Process orders from Crossroads customers promptly.
• Issue alerts and updates to customers and agents regarding job status.
• Communicate any delays or issues to Crossroads Leadership in a timely manner.
• Compile and maintain weekly reports using Excel for internal reference.
• Troubleshoot airline‑related issues and adjust bookings as necessary.

Requirements

Qualifications

• Minimum of 1 year of experience in a time‑sensitive, fast‑paced environment (including food service, production, hospitality, etc)
• Strong analytical skills with the ability to identify and resolve issues effectively.
• Excellent verbal and written communication skills for clear instruction delivery.
• Ability to make quick decisions under pressure.
• Proven ability to thrive in a fast‑paced work environment.
• Exceptional multitasking and prioritization skills.
• Proficiency in Microsoft Office Suite.
• High School Diploma or GED required.

Benefits and Incentives

• Opportunities for professional growth and advancement.
• Comprehensive medical, dental, and vision insurance.
• 401(k) plan to support your financial future.
• Collaborative and supportive team environment.

Join Us!

If you're ready to take the next step in your career and make a significant impact at Crossroads Courier, please submit your application today. We look forward to welcoming you to our team!