3rd Shift Logistics Specialist

Crossroads Courier, Inc.; St. Louis (MO); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Comprehensive medical, dental and vision insurance

401(k) plan

Opportunities for professional growth

Collaborative team environment

Job summary

Crossroads Courier, Inc. in St. Louis is looking for an Afterhours Logistics Specialist. This role focuses on delivering exceptional customer service while managing operations between customers and drivers. Applicants should have a high school diploma or GED and 2+ years of experience in customer service or logistics. Benefits include comprehensive medical insurance, 401(k), and professional growth opportunities in a collaborative work environment.

Qualifications

• 2+ years of experience in customer service or logistics.
• Attention to detail is critical.
• Ability to manage customer inquiries effectively.

Responsibilities

• Deliver outstanding customer service via phone and email.
• Process orders and prepare shipments for timely pickup.
• Communicate effectively with drivers regarding delivery instructions.
• Maintain operational efficiency through daily checklists.

Skills

Customer service experience

Strong organizational skills

Communication skills

Microsoft Office proficiency

Problem-solving abilities

Education

High school diploma or GED

Job description

Saint Louis, United States | Posted on 10/11/2024

Crossroads Courier is a privately held, nationwide company based in St. Louis, that provides time‑critical, ground and air courier services to a wide spectrum of local and national companies. The company is a customer‑service driven organization that focuses on quality service for its clients and provides a positive workplace that encourages individual growth and professional development for employees and contractors.

Job Description

Join Our Team as an Afterhours Logistics Specialist at Crossroads Courier!

Are you passionate about logistics and delivering exceptional customer service? Crossroads Courier is seeking an Afterhours Logistics Specialist to ensure seamless operations between our valued customers, internal teams, and independent drivers. In this critical role, you will manage customer inquiries, process orders, and support our logistics operations, all while providing top‑tier service.

Key Responsibilities

• Deliver outstanding customer service via phone and email.
• Process orders and prepare shipments for timely pickup.
• Communicate effectively with drivers regarding delivery instructions and routing.
• Maintain operational efficiency through daily checklists and continuous improvement initiatives.

Qualifications

• High school diploma or GED with 2+ years of experience in customer service or logistics.
• Strong organizational and communication skills.
• Problem‑solving abilities and attention to detail.
• Proficient in Microsoft Office.

Benefits and Incentives

• Opportunities for professional growth and advancement.
• Comprehensive medical, dental and vision insurance.
• 401(k) plan to support your financial future.
• Collaborative and supportive team environment.

If you're ready to take on a challenging yet rewarding role in a dynamic environment, apply today and help us drive excellence at Crossroads Courier!

Crossroads Courier, Inc. is an equal opportunity employer and equal opportunity provider for independent contractor positions. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, pregnancy, genetic information, gender, veteran status, or any other status protected under applicable federal, state or local law.