Seasoned Assistant Spa Manager

Woodhouse Spa - Cedar Park; Charleston (WV); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Free food

Uniforms provided

Paid time off

Training & development

Wellness resources

Employee discounts

Flexible schedule

Discounts on services

Discounts on products

Competitive compensation

Job summary

The Woodhouse Spa Westedge is seeking a seasoned Assistant Spa Manager to guide daily spa operations, guest flow, scheduling, and retail performance with a focus on exceptional service.

Join a luxury hospitality team committed to five-star guest experiences, leadership development, and operational excellence within a national luxury spa brand offering competitive compensation.

Qualifications

• Previous management experience in a spa, salon, retail, or luxury hospitality environment.
• Strong understanding of guest service standards, retail performance, and team leadership.
• Exceptional communication and organizational skills.

Responsibilities

• Lead, train, and mentor the Hospitality Team to deliver exceptional service at every touchpoint.
• Oversee scheduling, guest flow, and daily operations with precision and professionalism.
• Drive retail and service sales performance through daily coaching and clear goal setting.
• Address guest feedback promptly and ensure elegant, thoughtful resolutions.
• Maintain spa ambiance standards reflecting the Woodhouse brand, including lighting, music, cleanliness, and aromatherapy.
• Step into Spa Coordinator or Concierge duties as needed to support seamless operations.

Skills

Spa management

Retail management

Guest service standards

Leadership

Communication

Tools

POS systems

Scheduling software

Job description

Replies within 24 hours

Benefits

• Free food & snacks
• Free uniforms
• Paid time off
• Training & development
• Wellness resources
• Employee discounts
• Flexible schedule

Lead with grace. Inspire with purpose. Elevate every guest experience.

At The Woodhouse Spa Westedge, we believe in the art of hospitality and the luxury of well-being. Our mission is to create an environment where guests feel seen, valued, and restored and where our team thrives in delivering experiences that go far beyond the ordinary.

We are seeking a seasoned Assistant Spa Manager with proven spa or retail management experience to join our leadership team. This role is ideal for a hospitality professional who understands luxury service, leads with heart, and knows how to balance guest satisfaction with operational excellence.

About The Role

As the Assistant Spa Manager, you will be responsible for the daily rhythm of the spa, from guest flow and scheduling to retail success and team performance. You will work closely with the Spa Manager to ensure every detail reflects the Woodhouse standard of intentional luxury.

What You'll Do

• Lead, train, and mentor the Hospitality Team to deliver exceptional service at every touchpoint
• Oversee scheduling, guest flow, and daily operations with precision and professionalism
• Drive retail and service sales performance through daily coaching and clear goal setting
• Address guest feedback promptly and ensure elegant, thoughtful resolutions
• Maintain spa ambiance standards, ensuring lighting, music, cleanliness, and aromatherapy reflect the Woodhouse brand
• Step into Spa Coordinator or Concierge duties as needed to support seamless operations

What We Require

• Previous management experience in a spa, salon, retail, or luxury hospitality environment : required
• A strong understanding of guest service standards, retail performance, and team leadership
• Exceptional communication and organizational skills

  What You'll Love About Woodhouse

  • A people-first culture built on our HELP Core Values: Hospitable, Ethical, Likable, and Professional
  • Competitive compensation and growth opportunities within a nationally recognized luxury spa brand
  • Discounts on services and retail products
  • A supportive, high-performing environment that celebrates leadership and guest excellence

  If you have a background in spa or retail management and thrive in creating five-star guest experiences, we’d love to meet you.

  Compensation: $20.00 - $22.00 per hour

  Passion Meets Purpose at Woodhouse

  At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us.

  Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you’ll share your craft in a luxury environment with ample opportunity for growth.

  About Us

  Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being.

  This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.

  We want to be the best for our guests. That means keeping a superior staff. We hope to bring in your talent, help you grow, and provide a home where you can enjoy what you do for a long time.

  • Specific benefits vary by location