Seasonal Winter Spa Host — Outdoor Guest Concierge

SaunaNews; New York (NY); On-site; USD 25,000 - 39,000; Full time

Job summary

The William Vale in Brooklyn is seeking a seasonal Winter Spa host to greet guests, handle registrations, and ensure the spa area is prepared each day. You will process payments, communicate rules, and help resolve guest questions to ensure a smooth guest experience.

Responsibilities include daily spa prep, handling guest inquiries by email and phone, and maintaining safety and cleanliness in outdoor cold-weather conditions. Seasonal, full-time role with weekends and holidays required.

Qualifications

• 1-2 years of guest-service or host experience; hotel experience a plus.
• Ability to work outdoors in cold weather (snow, wind, rain).
• Able to lift up to 25 lbs and to walk, stand, bend and kneel for long periods.
• Varied shifts including weekends and holidays.

Responsibilities

• Greet and register guests and assist with their requests.
• Process payments accurately.
• Prepare and pack Winter Spa setup daily.
• Ensure guests know the facility rules and report any injuries.
• Respond to guest emails and phone calls and resolve guest issues.

Skills

Guest-service experience

Hotel experience

Physical stamina

Job description

The William Vale in Brooklyn is seeking a seasonal Winter Spa host to greet guests, handle registrations, and ensure the spa area is prepared each day. You will process payments, communicate rules, and help resolve guest questions to ensure a smooth guest experience.

Responsibilities include daily spa prep, handling guest inquiries by email and phone, and maintaining safety and cleanliness in outdoor cold-weather conditions. Seasonal, full-time role with weekends and holidays required.