Alpine Programs Supervisor — Winter Outdoors Leader

Smugglers' Notch Resort; Jeffersonville (VT); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Season passes for you and your family

Exclusive gear discounts

Job summary

Smugglers' Notch Resort in Vermont is seeking an Alpine Supervisor who is passionate, inspiring, and customer-focused to lead our ski instructors and deliver a world-class guest experience.

You will oversee daily Alpine program operations, assign instructors, drive improvements in department management and guest service, collaborate with other supervisors, and complete timekeeping and scheduling duties in a rewarding winter outdoor setting.

Qualifications

• Previous supervisory or leadership experience in guest services.
• Strong communication and guest interaction skills.
• Ability to work outdoors in winter conditions.

Responsibilities

• Supervise ski instructors, support their teaching methods and assist with outstanding guest interactions.
• Oversee the daily operations of all Alpine programs, including instructor assignments
• Contribute to the continuous improvement of departmental management, operations, and profitability.
• Collaborate with other supervisors and department directors to enhance the guest experience.
• Complete administrative tasks associated with time keeping and assignments as delegated.

Skills

Leadership experience

Customer service

Team motivation

Job description

Smugglers' Notch Resort in Vermont is seeking an Alpine Supervisor who is passionate, inspiring, and customer-focused to lead our ski instructors and deliver a world-class guest experience.

You will oversee daily Alpine program operations, assign instructors, drive improvements in department management and guest service, collaborate with other supervisors, and complete timekeeping and scheduling duties in a rewarding winter outdoor setting.