Seasonal Visitor Experience Ambassador

Franklin Park Conservatory and Botanical Gardens; Columbus (OH); On-site; USD 18,000 - 26,000; Part time

Job summary

Franklin Park Conservatory and Botanical Gardens in Columbus, OH is seeking a Visitor Experience Associate to deliver excellent customer service at the Ticket Center, in person and on the phone. This part-time, seasonal role averages 25 hours per week from September 2026 through January 10, 2027, with compensation at $16 per hour.

Responsibilities include greeting guests, processing admissions and memberships, and providing information and interpretation.

Qualifications

• High School Diploma or Equivalent required.
• Minimum 1 year cash handling experience.
• Ability to work weekdays, weekends, nights and holidays.

Responsibilities

• Demonstrates excellence in customer service for guests at the Conservatory.
• Greets guests and provides event information, processes admissions and memberships.
• Maintains accurate cash handling and reconciliation.
• Opens/closes the Visitor Center.
• Answers main phone line and responds to inquiries.
• Ensures guest satisfaction and accessibility of information.
• Staff butterfly doors and engage with guests; ensure USDA compliance.
• Performs other duties to serve Conservatory guests.

Skills

Customer service

Cash handling

Communication

Adaptability

Education

High School Diploma or Equivalent

Tools

Microsoft Word

Excel

Email

Job description

Franklin Park Conservatory and Botanical Gardens in Columbus, OH is seeking a Visitor Experience Associate to deliver excellent customer service at the Ticket Center, in person and on the phone. This part-time, seasonal role averages 25 hours per week from September 2026 through January 10, 2027, with compensation at $16 per hour.

Responsibilities include greeting guests, processing admissions and memberships, and providing information and interpretation.