Seasonal Valet & Guest Experience Champion

townepark; National Harbor (MD); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine

401k retirement savings plan

Job summary

The Guest Service Associate position at Towne Towne focuses on delivering exceptional hospitality by parking and retrieving guest vehicles promptly and safely, while helping with luggage during arrival and departure. You will greet guests warmly, provide directions, and deliver convenient support in a fast-paced environment.

Qualifications include a high school diploma or GED, a valid driver's license, and about a month of related experience or training.

Qualifications

• High school diploma or GED is required.
• Must hold a valid driver's license for the applicable state.
• Minimum 1 month of related experience or training.
• Knowledge of customer service principles and processes.

Responsibilities

• Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients.
• Greets guests and uses appropriate salutations; assists with luggage and directions.
• Parks and retrieves vehicles and helps guests with bell services as needed.
• Explains parking rates and procedures to guests upon arrival.
• Manages ticket information, keys and claim checks for vehicles in the valet system.

Skills

Customer service

English literacy

Guest interaction

Time management

Education

High school diploma or GED

Job description

The Guest Service Associate position at Towne Towne focuses on delivering exceptional hospitality by parking and retrieving guest vehicles promptly and safely, while helping with luggage during arrival and departure. You will greet guests warmly, provide directions, and deliver convenient support in a fast-paced environment.

Qualifications include a high school diploma or GED, a valid driver's license, and about a month of related experience or training.