Seasonal Ticket Window Associate - Spring Training

my1060wd; Mesa (AZ); On-site; USD 23,000 - 26,000; Full time

Job summary

Chicago Cubs in Mesa, AZ is seeking a Ticket Office Window Seller for Spring Training at Sloan Park. You will sell tickets to the public using the Tickets.com Pro Venue system, assist Will-Call guests, and help create memorable experiences for attendees.

The seasonal role runs January through April, offering a $17.50 per hour wage. Candidates should have 1 year of customer service experience, basic computer skills, and reliable transportation to and from work.

Qualifications

• 1-year prior experience in a customer service role required
• Aptitude to resolve conflicts and communicate clearly
• Computer literate with experience using office equipment like printers and copiers
• Available to work January–April and during non-standard hours

Responsibilities

• Sell tickets to the public from the Sloan Park Box Office
• Assist Will-Call guests and resolve issues
• Create a safe, clean, friendly guest environment
• Answer questions about events, tickets, and schedules
• Reconcile money and balance ticket settlements with a supervisor
• Restock Box Office supplies and follow policies

Skills

Customer service

Conflict resolution

Communication skills

Attention to detail

Flexible schedule

Education

High school diploma or GED

Tools

Tickets.com Pro Venue

Ticket printers

Copier

Job description

Chicago Cubs in Mesa, AZ is seeking a Ticket Office Window Seller for Spring Training at Sloan Park. You will sell tickets to the public using the Tickets.com Pro Venue system, assist Will-Call guests, and help create memorable experiences for attendees.

The seasonal role runs January through April, offering a $17.50 per hour wage. Candidates should have 1 year of customer service experience, basic computer skills, and reliable transportation to and from work.