Junior Account Executive

Gondola; South Bend, Northern (IN, KY); Hybrid; USD 20,000 - 22,000; Full time

Benefits offered by this job

Stipend

Commission

Job summary

The South Bend Cubs are seeking a Junior Account Executive intern to sell individual and group tickets and deliver exceptional customer service under the guidance of the Ticket Sales leadership. This is a 10-month internship with an anticipated start around November 9, extending through the 2027 season.

Compensation includes a $1,250 monthly stipend plus commission ranging from $5,000 to $7,000+ based on sales performance; interns gain hands-on experience in sports sales and operations.

Qualifications

• Interest in Minor League baseball, ticket sales or sports management.
• Strong verbal and writing skills.
• Strong knowledge of Microsoft Office programs.
• Energetic, enthusiastic, and dedicated.
• Ability to work event nights, weekends and holidays.
• Excellent communication and people skills.
• Must be a team player and willing to help in all areas of the business.
• Must be able to stand and/or walk for up to 2 hours.

Responsibilities

• Organizing and selling group and package tickets
• Hit weekly and monthly sales goals
• Manage various youth programs like our Caresource Camp Day
• Assist running the Will Call/Ticket Sales windows
• Supporting game day staff and guest services during events

Skills

People skills

Communication

Team player

Organizational skills

Problem solving

Confidentiality

Attention to detail

Tools

Microsoft Office

Job description

The South Bend Cubs have established themselves as one of the premier organizations in Minor League Baseball. The team has won Midwest League Championships in 2019 and 2022, was named Ballpark Digest's Best Ballpark in 2022 and 2023 and won the 2022 Golden Bobblehead Award. In addition, Four Winds Field recently underwent a $49 million stadium renovation, making this an exciting time to join the organization.

If you're looking to break into professional sports, gain real-world hands-on sales experience, and learn the business from the inside, this is an opportunity to get your foot in the door with a growing organization. This is a 10-month intern with a tentative start date of November 9th, concluding at the end of the 2027 baseball season.

The Junior Account Executive will be responsible for selling individual and group tickets on a daily basis, while providing an exceptional level of customer service. This position will work closely with the Assistant General Manager of Ticket Sales and assist with the day-to-day operations of the ticket office.

Responsibilities include but are not limited to:

• Organizing and selling group and package tickets
• Hit weekly and monthly sales goals
• Manage various youth programs like our Caresource Camp Day
• Assist running the Will Call/Ticket Sales windows
• Supporting game day staff and helping maintain the gold-standard of guest services during events

Compensation and Benefits:

• This is an internship position that will pay a stipend of $1,250 a month with a commission structure.
• Additional compensation through commission will range from $5,000 - $7,000+ pending sales performance.

Skills:

• Display personal responsibility to complete tasks and duties in a timely manner and with confidentiality
• Display people skills to work well with others by responding appropriately to supervisors, co-workers, and stadium guests/patrons
• Possess the ability to coordinate your own work tasks efficiently, accurately, and professionally
• Possess the ability to work as part of a team
• Display the ability to communicate in a clear, timely, professional, and organized manner
• Must be amiable, considerate, and patient and have a good self-image, conveying a positive message to co-workers and stadium guests/patrons
• Possess the ability to analyze and solve problems skillfully, logically, and timely.
• Always demonstrate and promote the South Bend Cubs Values and standards

Experience / Qualifications Required:

• Interest in Minor League baseball, ticket sales or sports management.
• Strong verbal and writing skills
• Strong knowledge of Microsoft Office programs
• Individual must be energetic, enthusiastic, and dedicated
• Ability to work event nights, weekends and holidays as required
• Superior problem-solver, with ability to work independently
• Effective organizational and follow-up skills
• Excellent communication and people skills
• Must be a team player and be willing to help in all areas of the business
• Must be able to stand and/or walk for up to 2 hours

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.