Seasonal Ticket Office Lead – Guest Experience

Mammoth Mountain; Mammoth Lakes (CA); Vor Ort; USD 34.000 - 37.000; Teilzeit

Benefits dieser Stelle

Free season pass for dependents (incl.

Free skiing at all Alterra Resorts

Ski/snowboard lessons discounts

Equipment Rental discount

Friends and Family vouchers

Retail & Food discount

401k with company match

Zusammenfassung

Mammoth Mountain in Mammoth Lakes, California is hiring a Seasonal Guest Experience Supervisor for the Main Lodge Ticket Office. You will assist in daily operations, guest experiences, group reservations, and guest service issue resolution.

This role requires strong supervision, staff coordination, and excellent communication. Weekend and holiday hours apply during the operating season, with hourly compensation.

Qualifikationen

• Experience in guest services or supervision.
• Strong communication and problem solving skills.
• Weekend and holiday availability.

Aufgaben

• Oversee daily operation of Main Lodge Ticket Office and guest experience for daily and season pass fulfillment.
• Assist in staff management, scheduling, daily reconciliation and balancing, and resolving guest issues with Cashiers.

Kenntnisse

Guest supervision

Staff management

Customer service

Verbal communication

Conflict resolution

Multitasking

Weekend availability

Ausbildung

High School Diploma or equivalent

Tools

Sirius knowledge

Jobbeschreibung

Mammoth Mountain in Mammoth Lakes, California is hiring a Seasonal Guest Experience Supervisor for the Main Lodge Ticket Office. You will assist in daily operations, guest experiences, group reservations, and guest service issue resolution.

This role requires strong supervision, staff coordination, and excellent communication. Weekend and holiday hours apply during the operating season, with hourly compensation.